Archive for 2022
Hotel Effectiveness Releases the Industry’s First Hotel Labor Cost Index and Housekeeping Analysis Report
The Hotel Labor Optimization Technology Leader Provides Critical Productivity Data and Service Insights to Help Mitigate Staffing Challenges. ATLANTA – (April 14, 2022) Hotel Effectiveness, the only complete labor optimization technology provider for hotels and hotel management companies, is launching the hospitality industry’s first comprehensive Hotel Labor Cost Index™ and Housekeeping Analysis Report. The Spring 2022 edition of the Hotel Labor…
Read MoreALICE Celebrates Women’s History Month
March is Women’s History Month in the United States, and our DE&I committee found ways for our teams to support and celebrate one another all month long.
Read MoreHow to Simplify Connecting Rooms for Housekeeping Teams
Many hotel rooms and suites have the option of connecting with adjacent rooms – also referred to as “connecting rooms”. Without the proper hotel technology, tracking the status of connecting rooms is confusing and assigning them to be cleaned is even harder. Other technologies treat hotels with connecting rooms as separate rooms which creates confusion…
Read MoreTranscendent Answers Our Most Asked Questions
Implementing a Preventive Maintenance program takes time. We get it – it’s a huge investment! Some hotel managers face pushback from management, but there may also be resistance from their engineers that are used to doing things the way they have been doing things. We understand change can be hard. However, performing regular, scheduled preventive…
Read MoreAtrium Hospitality | Portfolio-wide Automated Data Integration
Case Study How Atrium Hospitality Streamlined Data with ProfitSword Atrium Hospitality, Alpharetta, GA Challenge Solution Results Summary Founded in 2015 and based in Alpharetta, Georgia, Atrium Hospitality was experiencing extremely rapid business growth, overseeing more than 80 properties under world-renowned brands such as Marriott, Hilton and Intercontinental. With this, they knew they needed to streamline…
Read MoreOTH Hotels Resorts Partners With ProfitSword for Robust Business Intelligence and Performance Forecasting Capabilities
Rapidly growing hotel management company leverages ProfitSword suite for its ability to serve as a comprehensive source of real-time business performance health to maximize decision-making and operational efficiency.
Read MoreALICE Celebrates Black History Month
February is Black History Month in the United States, and our DE&I committee came up with wonderful ways to celebrate on a global scale in 2022. The committee created programming for three separate events: Eat & Share, Read & Share, and Art & Share.
Read More[eBook] 2022 Hotel Technology Buyer’s Guide
EBOOK Hotel Technology Buyer’s Guide Top Tools to Support Lean Teams Are you evaluating your hotel’s technology? GET THE 2022 ULTIMATE BUYER’S GUIDE Technology has made its way into every hotel department and the choices are endless. Navigating the vast market of hotel technology solutions requires an understanding of what it can do for your…
Read MoreVentureFizz Lead(Her) Series Features Anupama Sharma, VP of Engineering at ALICE
The VentureFizz Lead(H)er series celebrates women leaders in the tech industry. They recently featured our own VP of Engineering Anupama Sharma in this Q&A.
Read MoreTurndown Made Easy with ALICE Housekeeping
For a luxury hotel to achieve Forbes 5-star status, exceptional service standards must be met – including the amenity of turndown. During a hotel turndown service, an attendant enters the room in the late afternoon, provides a light “touch up” clean, and prepares the room for the evening. Turndown might include changing the lighting and…
Read MoreALICE Customers Drive New Housekeeping Feature Releases
The best hotel technology partners are continuously iterating to better serve hoteliers. So when ALICE customers wanted to integrate our Guest Services & Preventative Maintenance products with the Housekeeping solution, we listened: Hear why hoteliers choose ALICE Housekeeping – direct from HotelTechReport reviews: Auto Room Assignment Real-time Two-way PMS Integration Cleaning Checklists Productivity Reports What’s Brand…
Read MoreDE&I 2021 Year in Review
Reflecting on our past year, our Diversity, Equity and Inclusion Committee is proud of the work we’ve put in, but humble in our journey to move forward. We started with rebranding our committee from Diversity and Inclusion to Diversity, Equity and Inclusion. We were dedicated to increasing representation of people in our organization and ensuring…
Read MorePeabody Memphis | Operations Efficiency Delivered on a Single Platform
Case Study Peabody Achieves Unbeatable ROI & Efficiency Delivered on a Single Platform The Peabody Memphis, Tennessee, United States Challenge Solution Results Summary When The Peabody asked their legacy software provider about integrating guest messaging into the solution, the provider suggested adding complications by bringing in a separate company – at an extremely high cost…
Read MoreALICE Wins 7 HotelTechAwards Including #1 Best Housekeeping & #1 Best Concierge Technology
ALICE Also Takes Home Awards for Preventative Maintenance, Staff Collaboration, Guest Messaging, People’s Choice, and Top 10 Best Places to Work in Hotel Tech Report’s Annual Rankings January 11, 2022 – New York, NY – Leading hospitality operations platform ALICE is honored to be awarded top rankings in the 2022 HotelTechAwards presented by Hotel Tech Report. ALICE received top…
Read More[Infographic] ALICE Cleans Up! Best Housekeeping & Concierge Software 2022
Wow! We are seriously blown away. ALICE has been awarded seven 2022 HotelTechAwards. And we have our unbelievable customers to thank! ALICE users submitted 517 reviews to Hotel Tech Report to rank us #1 Concierge Software (for the 5th year in a row) and #1 Housekeeping Software (for the 1st time ever). And to our…
Read MoreProfitSword Again Wins Industry-wide Acclaim With Multiple Recognitions During the 2022 HotelTechAwards
Technology provider credited with maximizing efficiency and hotel revenues earns high rankings in Business Intelligence, Best Places to Work and People’s Choice categories.
Read MoreWorking with Your Business Intelligence Provider to Address Cybersecurity Risks
With the hospitality industry seemingly always experiencing the fallout of a recent data breach, hoteliers rightfully rank enhancing cybersecurity measures as one of the most critical business priorities. Likewise, a top concern of guests, up to 46 percent, state that booking decisions can be influenced based on their level of trust in a hotel’s cyber…
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