Service Delivery Software

Streamline your service delivery system

Help staff work together as one cohesive team instead of in siloed departments. Ensure all service requests are met consistently and on time, without radios, paper, pens, or physical contact.

Internal Requests View in Hotel Service Delivery System

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Checklists in Hotel Service Delivery System

With ALICE, your teams can:

Have a digital trail of which team member completed a request, and when.

Create custom workflows tailored to unique tasks or services at your property.

Set reminders for the future, making sure details don’t get overlooked between shifts and departments.

Document problems with photos, making sure there is no confusion about the request.

Have a digital trail of which team member completed a request, and when.

Create custom workflows tailored to unique tasks or services at your property.

Set reminders for the future, making sure details don’t get overlooked between shifts and departments.

Document problems with photos, making sure there is no confusion about the request.

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Bring Departments Together

Hotel service delivery systems improve staff productivity, so your team can focus on what matters and make a greater impact.

Operate more efficiently by reducing the time it takes to fulfill guest requests and internal work orders.

Access robust reports to identify trends and analyze performance, enabling you to make the best decisions for your hotel.

Logbooks

Logbooks in Hotel Service Delivery System

Logbooks allow you to track and manage lost and found items, attach photos, and return items faster.

Robust Reporting

Reporting Feature in Hotel Service Delivery System

Time and response tracking allows you to report on efficiencies and bottlenecks in guest service delivery.

Role Based Permissions

Role Based Permissions in Hotel Service Delivery System

Permission settings allow you to define user types and set access according to job roles.

Partner Testimonials

We needed one tool to connect all our departments and a means to access critical operations data among all Coast properties. Alice Housekeeping, as a part of the whole Alice platform solution, gave our team members time savings, improved communication, and accountability.

Danny Dang

Director of Technology, Coast Hotels

Service Delivery Software

Streamline your service delivery system

With ALICE, your teams can:

With ALICE, your teams can:

Have a digital trail of which team member completed a request, and when.

Create custom workflows tailored to unique tasks or services at your property.

Set reminders for the future, making sure details don’t get overlooked between shifts and departments.

Document problems with photos, making sure there is no confusion about the request.

Have a digital trail of which team member completed a request, and when.

Create custom workflows tailored to unique tasks or services at your property.

Set reminders for the future, making sure details don’t get overlooked between shifts and departments.

Document problems with photos, making sure there is no confusion about the request.

Bring Departments Together

Partner Testimonials

Danny Dang

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up and to the right?

Ready to move up and to the right?

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