Posts by actabl
How to Simplify Connecting Rooms for Housekeeping Teams
Many hotel rooms and suites have the option of connecting with adjacent rooms – also referred to as “connecting rooms”. Without the proper hotel technology, tracking the status of connecting rooms is confusing and assigning them to be cleaned is even harder. Other technologies treat hotels with connecting rooms as separate rooms which creates confusion…
Read MoreTranscendent Answers Our Most Asked Questions
Implementing a Preventive Maintenance program takes time. We get it – it’s a huge investment! Some hotel managers face pushback from management, but there may also be resistance from their engineers that are used to doing things the way they have been doing things. We understand change can be hard. However, performing regular, scheduled preventive…
Read MoreOTH Hotels Resorts Partners With ProfitSword for Robust Business Intelligence and Performance Forecasting Capabilities
Rapidly growing hotel management company leverages ProfitSword suite for its ability to serve as a comprehensive source of real-time business performance health to maximize decision-making and operational efficiency.
Read MoreAlice Celebrates Black History Month
February is Black History Month in the United States, and our DE&I committee came up with wonderful ways to celebrate on a global scale in 2022. The committee created programming for three separate events: Eat & Share, Read & Share, and Art & Share.
Read More[eBook] 2022 Hotel Technology Buyer’s Guide
EBOOK Hotel Technology Buyer’s Guide Top Tools to Support Lean Teams Are you evaluating your hotel’s technology? GET THE 2022 ULTIMATE BUYER’S GUIDE Technology has made its way into every hotel department and the choices are endless. Navigating the vast market of hotel technology solutions requires an understanding of what it can do for your…
Read MoreVentureFizz Lead(Her) Series Features Anupama Sharma, VP of Engineering at Alice
The VentureFizz Lead(H)er series celebrates women leaders in the tech industry. They recently featured our own VP of Engineering Anupama Sharma in this Q&A.
Read MoreTurndown Made Easy with Alice Housekeeping
For a luxury hotel to achieve Forbes 5-star status, exceptional service standards must be met – including the amenity of turndown. During a hotel turndown service, an attendant enters the room in the late afternoon, provides a light “touch up” clean, and prepares the room for the evening. Turndown might include changing the lighting and…
Read MoreAlice Customers Drive New Housekeeping Feature Releases
The best hotel technology partners are continuously iterating to better serve hoteliers. So when Alice customers wanted to integrate our Guest Services & Preventative Maintenance products with the Housekeeping solution, we listened: Hear why hoteliers choose Alice Housekeeping – direct from HotelTechReport reviews: Auto Room Assignment Real-time Two-way PMS Integration Cleaning Checklists Productivity Reports What’s Brand…
Read MoreDE&I 2021 Year in Review
Reflecting on our past year, our Diversity, Equity and Inclusion Committee is proud of the work we’ve put in, but humble in our journey to move forward. We started with rebranding our committee from Diversity and Inclusion to Diversity, Equity and Inclusion. We were dedicated to increasing representation of people in our organization and ensuring…
Read MoreAlice Wins 7 HotelTechAwards Including #1 Best Housekeeping & #1 Best Concierge Technology
Alice Also Takes Home Awards for Preventative Maintenance, Staff Collaboration, Guest Messaging, People’s Choice, and Top 10 Best Places to Work in Hotel Tech Report’s Annual Rankings January 11, 2022 – New York, NY – Leading hospitality operations platform Alice is honored to be awarded top rankings in the 2022 HotelTechAwards presented by Hotel Tech Report. Alice received top…
Read More[Infographic] Alice Cleans Up! Best Housekeeping & Concierge Software 2022
Wow! We are seriously blown away. Alice has been awarded seven 2022 HotelTechAwards. And we have our unbelievable customers to thank! Alice users submitted 517 reviews to Hotel Tech Report to rank us #1 Concierge Software (for the 5th year in a row) and #1 Housekeeping Software (for the 1st time ever). And to our…
Read MoreProfitSword Again Wins Industry-wide Acclaim With Multiple Recognitions During the 2022 HotelTechAwards
Technology provider credited with maximizing efficiency and hotel revenues earns high rankings in Business Intelligence, Best Places to Work and People’s Choice categories.
Read MoreWorking with Your Business Intelligence Provider to Address Cybersecurity Risks
With the hospitality industry seemingly always experiencing the fallout of a recent data breach, hoteliers rightfully rank enhancing cybersecurity measures as one of the most critical business priorities. Likewise, a top concern of guests, up to 46 percent, state that booking decisions can be influenced based on their level of trust in a hotel’s cyber…
Read More12 Sample Texts for Hotel Guest Messaging to Increase Revenue & Satisfaction
Is it better to communicate with hotel guests through text messaging or email? Various research reports SMS open rates as high as 98% compared to just 20% of all emails. And on average, it takes 90 seconds for someone to respond to a text versus 90 minutes to respond to an email. Hoteliers can take…
Read MoreIdentifying the Top Cybersecurity Risks to Your Business in 2022
With business reputations, consumer confidence, and revenues at stake, cybersecurity risks continue to represent a major concern for any organization regardless of their size or…
Read More4 Best Practices for Increasing Operational Efficiency at Your Hotel
Efficiency is all about gaining peak performance while utilizing the least resources. Hoteliers need to invest in staff, make energy-efficient updates, and evaluate technology providers to increase operational efficiency. In other words, becoming effective and efficient requires that the right people do the right work at the right time. The best way to achieve operational…
Read MoreIntroducing Mobile Rooms Reorder with Alice Housekeeping
Hotel housekeepers are expert jugglers. The housekeeping team is responsible for managing and completing room cleaning tasks which change not just daily and hourly – but even by the minute. To uphold the hotel’s service standards, rooms must be cleaned and ready as new guests arrive at the hotel and current guests return after an…
Read MoreUse Checklists to Ensure a Hotel Runs Seamlessly Amid Staff Shortages
Hotel staff complete many tasks and processes every day. And the key to delivering a comfortable stay and excellent guest services depends on all employees following through with each step and finishing each job to the hotel’s standards. But what happens when the person who regularly completes a job isn’t available? Or when tasks come…
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