Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
A laptop showing a conversation between a hotel guest and staff where hotel staff is able to accomidate mutiple requests quickly and efficiently
July 18, 2016 |
The Do’s and Dont’s of Texting, from a New York City Concierge
June 7, 2016 |
How Hoteliers are Using Data to Improve their Operation
May 23, 2016 |
“Hospitality, in general, can’t be automated:” What Hotel Functions Can and Can’t Be Replaced by Technology
Hotel guest is greeted by two friendly staff at front counter
May 17, 2016 |
There’s nothing more expensive than cheap managers: How to Optimize Your Hotel Workforce
May 3, 2016 |
ALICE Looks Forward to a Roaring Good Time at ARDA’s Lion’s Den
April 23, 2016 |
Don’t Sweat the Hotel Robots…Yet
April 3, 2016 |
The 3 Biggest Challenges with Hotel Data
March 29, 2016 |
The 4 Strategies Used By Leading Hotel General Managers to Improve Their Online Reviews
March 24, 2016 |
How Hotel General Managers Identify Their VIPs
March 21, 2016 |
How Can Data Benefit Employee Time Management?
March 13, 2016 |
How Our Hotel General Managers Start Their Mornings
March 9, 2016 |
Why Data Is So Important For Hotels
February 11, 2016 |
How Likely is it that Airbnb will have an Economic Impact on the Hotel Industry?
February 3, 2016 |
How can hotels use on-demand technology to cut costs and improve the guest experience?
January 29, 2016 |
Do travel supplier brands (hotels, airlines) need their own mobile app?
January 23, 2016 |
4 Ways Luxury Hotels Can Use Technology To Provide Better Customer Service
A woman in a cozy bathrobe casually scrolling through her phone while enjoying a cup of coffee
September 28, 2015 |
Could text messaging give your hotel an edge?
June 15, 2015 |
Marriott’s #AppYourService and the Guest Demand for On-Demand Hotel Apps