Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
Modern apartment buildings with large glass windows and balconies, illuminated with warm indoor lighting, set against a clear blue evening sky.
August 19, 2020 |
4 Predictions for Post COVID-19 Hotel Operations
A man wearing glasses and a dark sweater smiles while seated in a wicker chair. Next to him is a graphic for The Proven Principles Podcast by Knowing Hospitality, with bold blue text on a dark background.
July 22, 2020 |
Hotel Technology Insights: Q&A with Alex Shashou & Adam Knight
A man in a white bathrobe sits pensively by a swimming pool, resting his head on one hand and looking off into the distance. The background shows loungers and blurred water.
July 15, 2020 |
COVID-19 Hotel Quarantine: Handling Guests That Are Forced to Quarantine
A person wearing a mask and holding towels and a spray bottle steps out of a giant smartphone onto a hallway with blue doors; a small potted plant sits nearby.
July 8, 2020 |
Delivering Contactless Hospitality Without Sacrificing Service
A smiling housekeeper in uniform stands in a tidy hotel room, holding a stack of clean, white towels. Blank picture frames are visible on the wall in the background.
June 24, 2020 |
Post COVID-19 Hotel Housekeeping Protocols: 7 Ways They’ll Change
Illustration of three clipboards with checklists, each with green check marks next to lined items, on a blue background with abstract shapes and a white feather-like design.
May 19, 2020 |
Top 10 Hotel Checklists to Efficiently Operate Your Hotel
A woman wearing a bright yellow dress holds a suitcase as she stands in front of her hotel room door before entering
April 29, 2020 |
How to Reopen Your Hotel Post COVID-19
A person types on a laptop with transparent gear icons overlaid, depicting symbols like graphs, lightbulbs, checklists, and people, representing concepts such as productivity, planning, innovation, and teamwork.
April 14, 2020 |
Hotel Checklists: The Ultimate Library of Hotel SOP To-Do’s
A person working on a laptop with a transparent project timeline chart overlay showing tasks, progress bars, and weekly schedules.
March 10, 2020 |
The Importance of Housekeeping Software in Hotel Management
A computer screen displays the word Security next to a shield icon, with a pixelated cursor hand pointing at the text.
June 1, 2019 |
Security and tech trends in the hospitality industry for 2019
Two smiling men in business attire stand on either side of logos for ALICE and Nordic Choice Hotels, set against a white background.
July 16, 2018 |
How Nordic Choice’s Brand of Innovation is Transforming Hospitality – Newsletter 61
A smiling woman with shoulder-length brown hair, wearing a black top and gold earrings, poses against a plain white background.
June 27, 2018 |
Holly Stiel Discusses How Technology is Changing the Three Fundamental Elements of Thinking Like a Concierge
Luxurious hotel room with a large bed, elegant decor, and floor-to-ceiling windows offering a panoramic city view at sunset. Soft lighting, modern furnishings, and a serene ambiance complete the scene.
January 31, 2018 |
Increase Hotel Revenue Without Putting More Heads in Beds – Newsletter 57
View from a hotel room with a freshly made bed, complemented by a bright orange wall with a painting of a woman hanging above
October 23, 2017 |
How to Impress Your Guests During Every Aspect of Their Stay
A modern, upscale restaurant interior with a long, reflective bar counter, decorative light fixtures, large windows, and silhouetted people in the background. The scene appears calm and softly lit.
October 23, 2017 |
5 Tech Improvements to Enhance the Running of Your Hotel
A pair of black wireless earbuds with a braided cord laid on a pink surface, with two gray, oval-shaped carrying cases in the background.
October 20, 2017 |
Hotel Staff Will Never Be Replaced By Technology, They Will Be Replaced By Staff Who Use Technology – Newsletter 54
Close-up view of the spine and curved, fanned-out pages of an open book, creating a symmetrical and abstract pattern with shades of white and gray.
August 30, 2017 |
How to Write a Hotel Employee Operations Manual
Handwritten text saying Thank you!!! with a large smiley face drawn next to it, all in black ink on a bright yellow background.
August 22, 2017 |
How to Write a Thank You Email to Your Guests to Encourage Online Hotel Reviews