Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
November 6, 2020 |
How Long Does it Take to Implement Hotel Software?
A person using a laptop with digital shopping cart icons and various international currency symbols floating above the keyboard, representing online shopping and global e-commerce.
November 4, 2020 |
How to Buy Hotel Software: The Ultimate Buyer’s Guide
A graphic with alternating yellow and blue stripes displaying questions such as What is...?, Will we have...?, How much...?, and Can the product...?, each followed by a right-pointing arrow.
October 21, 2020 |
Top Questions to Ask When Looking For a New Hotel Software Solution
Two computer monitors face each other; one displays HOTEL OPERATIONS SOFTWARE, the other PMS SOFTWARE. Question marks float above both screens, suggesting uncertainty or comparison between the two software types.
September 30, 2020 |
Hotel Operations Software & Your PMS: What’s The Difference?
A man wearing glasses and a dark sweater smiles while seated in a wicker chair. Next to him is a graphic for The Proven Principles Podcast by Knowing Hospitality, with bold blue text on a dark background.
July 22, 2020 |
Hotel Technology Insights: Q&A with Alex Shashou & Adam Knight
A computer screen displays the word Security next to a shield icon, with a pixelated cursor hand pointing at the text.
June 1, 2019 |
Security and tech trends in the hospitality industry for 2019
A person holding a tablet depicting how augmented reality is shaping the hospitality industry
March 22, 2019 |
How Augmented Reality is Shaping the Hospitality Industry
A modern hotel room with a large bed, white linens, two bedside tables with lamps, a TV mounted on the wall, a desk with a chair, an armchair by the window, and floor-length curtains letting in natural light.
August 10, 2018 |
The Positive and Negative Effects of IoT in Hospitality
A modern, upscale restaurant interior with a long, reflective bar counter, decorative light fixtures, large windows, and silhouetted people in the background. The scene appears calm and softly lit.
October 23, 2017 |
5 Tech Improvements to Enhance the Running of Your Hotel
A pair of black wireless earbuds with a braided cord laid on a pink surface, with two gray, oval-shaped carrying cases in the background.
October 20, 2017 |
Hotel Staff Will Never Be Replaced By Technology, They Will Be Replaced By Staff Who Use Technology – Newsletter 54
Aerial view of a landscaped residential area with white houses, a central swimming pool, lounge chairs, umbrellas, green trees, and gardens.
July 21, 2017 |
Why The World’s Best Hotels Choose Alice
A text message reads Ample Hills Creamery with a time stamp of 6:05 PM, next to an ice cream cone emoji on a plain white background.
July 20, 2017 |
A Museum’s Text Messaging Program Goes Viral – Newsletter 49
A puzzle made of technology terms like CRM, PMS, Voice Application, and more, connected by tangled lines, with the text TECHNOLOGY... MUST IT BE THIS COMPLICATED? at the top. Logos for Duetto and Alice are at the bottom left.
June 6, 2017 |
WEBINAR: Rethink Your Hotel Technology with Alice & Duetto
A white padlock icon is centered on a blue background, surrounded by a circle of twelve yellow stars, representing the flag of the European Union and symbolizing data protection or privacy.
March 14, 2017 |
13 Things to Know on the Quest for Hotel GDPR Compliance – Newsletter 58
Close up of a butti ma buoni cookie covered in powered sugar
March 1, 2017 |
A Little Bit of Magic in the Everyday: How Alice Helps This Nashville Concierge
Modern lobby with wooden slat ceiling, large floor-to-ceiling windows, contemporary wooden furniture, round tables, and soft lighting. A vase with pink flowers sits on a long wooden desk.
January 10, 2017 |
Technologies That Will Seriously Impact Hotels in 2017 – Newsletter 38
A handwritten log sheet with columns for numbers, codes, descriptions of tasks, and names or initials of responsible individuals. The entries include various tasks such as deliveries, cleaning, and equipment checks.
October 28, 2016 |
3 Challenges to Operating Your Hotel as a Platform
A hotel management software interface shows a pop-up form for a guest room cleaning request, including guest details, service type, due date and time, special instructions, and options to save or email the request.
October 5, 2016 |
Guest Request Management: The Most Under-Prioritized Hotel Management Technology