Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
A pair of black wireless earbuds with a braided cord laid on a pink surface, with two gray, oval-shaped carrying cases in the background.
October 20, 2017 |
Hotel Staff Will Never Be Replaced By Technology, They Will Be Replaced By Staff Who Use Technology – Newsletter 54
Aerial view of a landscaped residential area with white houses, a central swimming pool, lounge chairs, umbrellas, green trees, and gardens.
July 21, 2017 |
Why The World’s Best Hotels Choose Alice
A text message reads Ample Hills Creamery with a time stamp of 6:05 PM, next to an ice cream cone emoji on a plain white background.
July 20, 2017 |
A Museum’s Text Messaging Program Goes Viral – Newsletter 49
A puzzle made of technology terms like CRM, PMS, Voice Application, and more, connected by tangled lines, with the text TECHNOLOGY... MUST IT BE THIS COMPLICATED? at the top. Logos for Duetto and Alice are at the bottom left.
June 6, 2017 |
WEBINAR: Rethink Your Hotel Technology with Alice & Duetto
A white padlock icon is centered on a blue background, surrounded by a circle of twelve yellow stars, representing the flag of the European Union and symbolizing data protection or privacy.
March 14, 2017 |
13 Things to Know on the Quest for Hotel GDPR Compliance – Newsletter 58
Close up of a butti ma buoni cookie covered in powered sugar
March 1, 2017 |
A Little Bit of Magic in the Everyday: How Alice Helps This Nashville Concierge
Modern lobby with wooden slat ceiling, large floor-to-ceiling windows, contemporary wooden furniture, round tables, and soft lighting. A vase with pink flowers sits on a long wooden desk.
January 10, 2017 |
Technologies That Will Seriously Impact Hotels in 2017 – Newsletter 38
A handwritten log sheet with columns for numbers, codes, descriptions of tasks, and names or initials of responsible individuals. The entries include various tasks such as deliveries, cleaning, and equipment checks.
October 28, 2016 |
3 Challenges to Operating Your Hotel as a Platform
A hotel management software interface shows a pop-up form for a guest room cleaning request, including guest details, service type, due date and time, special instructions, and options to save or email the request.
October 5, 2016 |
Guest Request Management: The Most Under-Prioritized Hotel Management Technology
A website homepage showing a unique white seashell-shaped house with round windows and a balcony. A search bar and text read, “Find a place to stay.” Bright sunlight and palm trees frame the scene.
September 29, 2016 |
5 Ways for Hotels to Counter Growing Pressure from Review Sites, the Sharing Economy and the Expanding Technology Stack
Illustration of hotel-related technology icons, including a computer screen with a booking calendar, gears, light bulb, globe, clock, and a hotel building, with the text “Hotel Technology Trends You Need to Know.”.
August 29, 2016 |
Hotel Technology Trends You Need To Know [INFOGRAPHIC]
Two hotel staff members, a woman in a navy dress with a white collar and a man in a suit with a name tag, stand side by side smiling in a warmly lit reception area.
May 23, 2016 |
“Hospitality, in general, can’t be automated:” What Hotel Functions Can and Can’t Be Replaced by Technology
Logo for ARDA World: The Global Timeshare Event, with event details: May 1–5, 2016 at The Diplomat Golf Resort & Spa in Hollywood, Florida. The word “WORLD” contains a globe graphic as the letter O.
May 3, 2016 |
Alice Looks Forward to a Roaring Good Time at ARDA’s Lion’s Den
A white delivery robot with colored stripes moves down a hotel hallway with patterned carpet and neutral-colored walls. The robot’s screen displays a blue light.
April 23, 2016 |
Don’t Sweat the Hotel Robots…Yet
A tall, pixelated office building stands among palm trees, a pool, a statue, and a yellow vehicle. Several cartoon people gather outside on a tiled path, with mountains visible in the background.
February 3, 2016 |
How can hotels use on-demand technology to cut costs and improve the guest experience?
Modern infinity pool with striped lounge beds and wooden tables overlooks the ocean at sunset, with the sky reflecting on the calm water and clouds scattered across a colorful horizon.
January 23, 2016 |
4 Ways Luxury Hotels Can Use Technology To Provide Better Customer Service
A Marriott pop-up lounge with “#AppYourService @Marriott” signage, filled with people sitting and working at tables inside a modern black container structure in a lively urban setting.
June 15, 2015 |
Marriott’s #AppYourService and the Guest Demand for On-Demand Hotel Apps
Three vibrant cabanas positioned within a sparkling pool with palm trees in the background
April 28, 2010 |
10 Advantages of a CMMS for Hotels/Resorts