Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
A crumpled post it note with the words "staff hire,train,motivate and retain" written on it, indicating that the process is frustrating without the assistance of technology
November 2, 2021 |
Using Hotel Technology for Easy Staff Training & Onboarding
A man smiling while looking at his phone in front of a hotel lobby.
September 27, 2021 |
How a Lean Hotel Staff Can Improve Guest Satisfaction With Messaging
A cartoon person points towards graphs on and off the computer screen
August 9, 2021 |
5 Surprising Things I Didn’t Learn About Hotel Tech in School
A cartoon man is putting triangle pieces together to create a message bubble.
July 30, 2021 |
How Guest Messaging Brings Agility to a Lean Hotel Staff
A man and woman in business attire, engaged in a discussion while looking at a laptop screen.
July 22, 2021 |
The Evolving Role of the Hotel General Manager
Colorful Tetris blocks surround bold text: “A hotel is like… TETRIS? Do something good, it disappears. And every day is a new game.” on a blue and white background.
July 22, 2021 |
Hotels are like Tetris
Cartoon illustration of a traveler engaged with his phone with the Alice logo, indicating that his travel experience was made with the assistance of Alice.
July 8, 2021 |
How Messaging is the Guests Remote Control of Your Hotel
A person in a suit holds a wooden block labeled POST-COVID-19, bridging a gap between two stacks of wooden blocks. A cutout of a walking figure is placed on the bridge, symbolizing progress after the pandemic.
June 24, 2021 |
2021 Hotel Industry Challenges: Why Technology is Critical Post COVID
A cartoon man stands in front of an Alice dashboard moving different elements of the dashboard and customizing it
June 10, 2021 |
How to Elevate Your Hotel’s Guest Service with Technology
Illustration of four cartoon faces with different hairstyles and glasses, arranged in a grid on a yellow background, set on a teal backdrop with the ALICE logo in the top right corner.
June 3, 2021 |
You are Not Alone: How Hotel Software Customer Success Teams Help
Colorful illustration spelling A TEAM in large 3D block letters, each letter filled with small cartoon people working together inside. The background is teal with a yellow border. ALICE logo appears in the top left corner.
June 2, 2021 |
Why Every Hotel Needs the Alice A Team
Cartoon of a busy hotel lobby with a smiley face above each cartoon person indicating guest satisfaction
May 28, 2021 |
Why you Should Personalize the Guest Experience Using Operations Platforms
A mobile phone displays an app designed to streamline housekeeping tasks with the technology software
May 11, 2021 |
Hotel Housekeeping Software Must-Have Features
A colorful wave of lines and arrows flows together in one direction, giving it a sense of movement and energy.
May 7, 2021 |
5 Tips to Improve Your Hotel’s Internal Communication
Colorful cartoon showing a hotel guest and hotel concierge quickly and efficiently exchanging questions and answers to streamline the guest experience.
May 4, 2021 |
Summer is Coming: Leverage Hotel Guest Messaging Tools for Success
A man wearing a hard hat and safety eye wear is holding a laptop looking focused on a jobsite
March 31, 2021 |
4 Ways to Customize Your Hotel Operations Software
A cartoon illustration of a traffic light being held on a person's arm with the green light as a watch face.
March 17, 2021 |
The Best Time to Invest in Hotel Operations Software
a notebook with pens and a tablet side by side labeled past and now, representing progress with technology
March 12, 2021 |
The Future of Guest Technology is Already Here