Posts by Olivia Messina
Celebrating Our Q4 Acty Winners
As another year comes to a close, we reflect with gratitude on the incredible team that makes Actabl so special. Innovative, committed, and inspiring, our people are at the heart of everything we do. Recognizing outstanding contributions is a cherished part of our culture, and our quarterly Acty Awards celebrate just that! Every quarter, we…
Read MoreKey Trends in Labor and Asset Management for Hoteliers in 2025
As labor and asset management remain the two largest expenses for hotels, a fresh and strategic approach is essential to navigate rising costs, aging assets, and talent retention challenges. During her Labor & Assets Speed Stats session at The Lodging Conference, Lindsey Goedeker offered valuable insights into emerging trends shaping the industry and shared data-driven…
Read MoreHotel Labor Trends and Data for 2025 Success
Taylor Jones shares the latest hotel labor data, overtime insights, and staffing strategies to help hoteliers plan for 2025. Watch the Live Recording Episode Summary In this episode of The Check-In by Actabl, host Olivia Messina speaks with Taylor Jones, Director of Product for Labor at Actabl, about key strategies for managing labor in the…
Read MoreBalancing Automation and Human Touch in Hotels
The hospitality industry has always been about warmth and personalized service. Yet, in today’s ever-changing landscape, hoteliers are grappling with unprecedented challenges, from labor shortages to rising guest expectations. According to the American Hotel & Lodging Association (AHLA), over three-quarters of surveyed hotels are struggling with staffing shortages, leading hotel leaders to rethink their approach…
Read More4 Reasons Why Labor and Ops Work Better Together for Hospitality Management
It’s no secret that managing labor effectively while ensuring smooth operations is a delicate balancing act. Manual processes, such as overnight data entry between systems, can lead to inefficiencies, human error, and lack of actionable insights due to misaligned data. For management companies striving to optimize their workforce and streamline operations, these challenges can directly…
Read MoreEmbracing the Hotel Technology Revolution
Kevin Kelleher shares his unique perspective on how hotel technology is revolutionizing the hospitality industry. Watch the Live Recording Episode Summary In this episode of The Check-In by Actabl, host Olivia Messina sits down with Kevin Kelleher, a seasoned hospitality professional with over 20 years of experience in hotel operations, ranging from select service properties…
Read MoreLead the Charge: How CFOs Can Use Transparency to Drive Hotel Portfolio Growth
In the dynamic world of hotel management, transparency is more than just a buzzword—it’s a strategic imperative. For CFOs and hotel portfolio managers, having a clear, comprehensive view of operations and financial performance across multiple properties is crucial. Transparency not only supports more informed decision-making but also enhances operational efficiency, aligns objectives, and ultimately boosts…
Read MoreYour ROI Called—It’s Waiting for You at the Front Desk
As a CFO in the competitive hotel industry, you know the pressure to squeeze more ROI from every corner. While traditional metrics like RevPAR and GOPPAR are essential, there are hidden opportunities lurking right under your nose—often right at the front desk. In this blog, we’ll uncover these overlooked areas that can drive even greater…
Read MoreManual Reporting is Costing You Thousands: The Case for Automated Hotel Data
In today’s competitive hotel industry, maximizing ROI is essential. With rising guest expectations and increasing operational costs, hotel leaders must move beyond traditional methods to enhance profitability. Leveraging data analytics and automation can uncover new financial opportunities and transform management practices. This blog explores how these technologies can drive better financial outcomes for your hotel.…
Read More5 Questions to Ask When Purchasing Hotel BI Software
Budget season has arrived, bringing with it critical decisions that will define the success of the upcoming year. Hotel leaders worldwide are meticulously analyzing financials, evaluating new technologies, and determining which solutions will best support their long-term goals. When it comes to investing in business intelligence software, the stakes are even higher. The right hotel…
Read MoreActabl Introduces Alice Housekeeping Refresh
Launching during International Housekeeping Week, the Alice Housekeeping Refresh streamlines assignments and priorities for seamless housekeeping operations September 9, 2024 — Actabl, the hospitality software company that enables hotels to drive profit through actionable insights, introduces the launch of the Alice Housekeeping Refresh. Given the massive fluctuations in housekeeping staff availability over the past year,…
Read MoreElevate Guest Satisfaction: How Housekeeping Refresh Anticipates Every Need
In the hospitality industry, guest satisfaction is paramount. A satisfied guest is more likely to return, leave positive reviews, and recommend the property to others. For many travelers, a hotel is more than just a place to stay; it’s a home away from home. Ensuring that guests feel valued and catered to can significantly enhance…
Read MoreBoost Team Morale and Guest Satisfaction with Alice Housekeeping Refresh
In the fast-paced world of hospitality, seamless communication and strong team synergy are the cornerstones of exceptional service. When housekeeping teams work together effectively, it boosts team morale and satisfaction, improving the overall guest experience. Alice Housekeeping Refresh introduces a suite of platform enhancements designed to elevate your housekeeping operations. In this blog, we will…
Read MoreTransforming Housekeeping: How Alice Adapts to Your Hotel’s Daily Needs
Housekeeping is the backbone of hotel operations, playing a crucial role in ensuring every guest’s stay is impeccable. In the dynamic environment of a hotel, the needs of both the property and its guests can change not just daily, but sometimes even hourly. This constant flux demands a flexible and efficient housekeeping team. To meet…
Read MoreHousekeeping Week and Beyond: How to Celebrate and Support Housekeeping for Long-Term Success
“Housekeeping really is the heart of the operation. It is arguably the hardest job in the hotel, and without the housekeeping team, the hotel can’t run.” – Kevin Kelleher, Account Executive, Actabl & Former Hotel Manager This sentiment rings true for every hotelier who understands that a clean, well-maintained room is the cornerstone of guest…
Read More7 Questions to Ask When Purchasing Hotel Labor Software
Budget season is upon us, and for many hoteliers, it’s a stressful time filled with making important decisions that will dictate the year ahead. Hotel leaders around the globe are crunching numbers, learning about new products, and deciding which technology companies to partner with for long-term success. Exploring new hotel software for your properties can…
Read MoreCelebrating Our Q3 Acty Winners
At Actabl, recognizing the outstanding contributions of our team members is a key part of our culture. Each quarter, our teams come together to honor those who have truly stood out through our Acty Awards program. These awards highlight the individuals who exemplify Actabl’s core values and go above and beyond in their roles, whether…
Read More5 Questions to Ask When Purchasing Hotel Operations & CapEx Software
As budget season approaches, the pressure to allocate every dollar wisely intensifies. Ensuring that your budget not only covers essential expenses but also invests in tools that drive efficiency and profitability is crucial. A robust Hotel Operations and CapEx software can be a game-changer for the year ahead, addressing service delivery, complex housekeeping management, preventative…
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