Hotel Effectiveness Releases the Industry’s First Hotel Labor Cost Index and Housekeeping Analysis Report

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The Hotel Labor Optimization Technology Leader Provides Critical Productivity Data and Service Insights to Help Mitigate Staffing Challenges. ATLANTA – (April 14, 2022) Hotel Effectiveness, the only complete labor optimization technology provider for hotels and hotel management companies, is launching the hospitality industry’s first comprehensive Hotel Labor Cost Index™ and Housekeeping Analysis Report. The Spring 2022 edition of the Hotel Labor…

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How to Simplify Connecting Rooms for Housekeeping Teams

A woman dressed professionally holds a tablet while a member of housekeeping is cleaning the hotel room in the background

Many hotel rooms and suites have the option of connecting with adjacent rooms – also referred to as “connecting rooms”. Without the proper hotel technology, tracking the status of connecting rooms is confusing and assigning them to be cleaned is even harder. Other technologies treat hotels with connecting rooms as separate rooms which creates confusion…

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Transcendent Answers Our Most Asked Questions

Implementing a Preventive Maintenance program takes time. We get it – it’s a huge investment! Some hotel managers face pushback from management, but there may also be resistance from their engineers that are used to doing things the way they have been doing things. We understand change can be hard. However, performing regular, scheduled preventive…

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ALICE Celebrates Black History Month

February is Black History Month in the United States, and our DE&I committee came up with wonderful ways to celebrate on a global scale in 2022. The committee created programming for three separate events: Eat & Share, Read & Share, and Art & Share.

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[eBook] 2022 Hotel Technology Buyer’s Guide

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EBOOK Hotel Technology Buyer’s Guide Top Tools to Support Lean Teams Are you evaluating your hotel’s technology? GET THE 2022 ULTIMATE BUYER’S GUIDE Technology has made its way into every hotel department and the choices are endless. Navigating the vast market of hotel technology solutions requires an understanding of what it can do for your…

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Turndown Made Easy with ALICE Housekeeping

Close up view of a hotel room door with a door hanger sign on the handle labeled 210

For a luxury hotel to achieve Forbes 5-star status, exceptional service standards must be met – including the amenity of turndown. During a hotel turndown service, an attendant enters the room in the late afternoon, provides a light “touch up” clean, and prepares the room for the evening. Turndown might include changing the lighting and…

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ALICE Customers Drive New Housekeeping Feature Releases

The best hotel technology partners are continuously iterating to better serve hoteliers. So when ALICE customers wanted to integrate our Guest Services & Preventative Maintenance products with the Housekeeping solution, we listened: Hear why hoteliers choose ALICE Housekeeping – direct from HotelTechReport reviews: Auto Room Assignment Real-time Two-way PMS Integration  Cleaning Checklists Productivity Reports What’s Brand…

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DE&I 2021 Year in Review

Reflecting on our past year, our Diversity, Equity and Inclusion Committee is proud of the work we’ve put in, but humble in our journey to move forward. We started with rebranding our committee from Diversity and Inclusion to Diversity, Equity and Inclusion. We were dedicated to increasing representation of people in our organization and ensuring…

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ALICE Wins 7 HotelTechAwards Including #1 Best Housekeeping & #1 Best Concierge Technology

Alice wins 7 HotelTech awards including #1 Best Housekeeping and #1 Best Concierge Technology

ALICE Also Takes Home Awards for Preventative Maintenance, Staff Collaboration, Guest Messaging, People’s Choice, and Top 10 Best Places to Work in Hotel Tech Report’s Annual Rankings January 11, 2022 – New York, NY – Leading hospitality operations platform ALICE is honored to be awarded top rankings in the 2022 HotelTechAwards presented by Hotel Tech Report. ALICE received top…

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4 Best Practices for Increasing Operational Efficiency at Your Hotel

Efficiency is all about gaining peak performance while utilizing the least resources. Hoteliers need to invest in staff, make energy-efficient updates, and evaluate technology providers to increase operational efficiency. In other words, becoming effective and efficient requires that the right people do the right work at the right time. The best way to achieve operational…

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