Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
A handwritten log sheet with columns for numbers, codes, descriptions of tasks, and names or initials of responsible individuals. The entries include various tasks such as deliveries, cleaning, and equipment checks.
October 28, 2016 |
3 Challenges to Operating Your Hotel as a Platform
A powerful hurricane over Florida and Cuba depicted with swirling winds
October 6, 2016 |
11 Facility questions to ask in preparation for a hurricane
A hotel management software interface shows a pop-up form for a guest room cleaning request, including guest details, service type, due date and time, special instructions, and options to save or email the request.
October 5, 2016 |
Guest Request Management: The Most Under-Prioritized Hotel Management Technology
A website homepage showing a unique white seashell-shaped house with round windows and a balcony. A search bar and text read, “Find a place to stay.” Bright sunlight and palm trees frame the scene.
September 29, 2016 |
5 Ways for Hotels to Counter Growing Pressure from Review Sites, the Sharing Economy and the Expanding Technology Stack
Aerial view of four people rowing a sleek white boat on deep blue water, each wearing pink shirts and moving yellow oars in unison, creating ripples on the surface.
August 31, 2016 |
Do You Have the Key Players You Need at Your Hotel to Make a Winning Team?
Illustration of hotel-related technology icons, including a computer screen with a booking calendar, gears, light bulb, globe, clock, and a hotel building, with the text “Hotel Technology Trends You Need to Know.”.
August 29, 2016 |
Hotel Technology Trends You Need To Know [INFOGRAPHIC]
A person in a black vest and white shirt holds a wicker tray with breakfast items, including a croissant, cheese, ham, a glass of orange juice, a cup, and a small purple flower in a glass, in a bedroom setting.
August 23, 2016 |
Hotel staff have always been mobile. It’s time to give them mobile tools.
A laptop showing a conversation between a hotel guest and staff where hotel staff is able to accomidate mutiple requests quickly and efficiently
July 18, 2016 |
The Do’s and Dont’s of Texting, from a New York City Concierge
A dashboard displaying bar charts of service requests over 30 days by department, a pie chart of top staff facilities, a bar chart of requests by weekday, and a total requests count of 3,431 on the right.
June 7, 2016 |
How Hoteliers are Using Data to Improve their Operation
Close-up of a document with the words “Overtime Pay” in bold text, partially covered by glasses and a fountain pen.
June 1, 2016 |
5 Fast Facts Hoteliers Need To Know About The New Overtime Rule
Two hotel staff members, a woman in a navy dress with a white collar and a man in a suit with a name tag, stand side by side smiling in a warmly lit reception area.
May 23, 2016 |
“Hospitality, in general, can’t be automated:” What Hotel Functions Can and Can’t Be Replaced by Technology
Logo for ARDA World: The Global Timeshare Event, with event details: May 1–5, 2016 at The Diplomat Golf Resort & Spa in Hollywood, Florida. The word “WORLD” contains a globe graphic as the letter O.
May 3, 2016 |
Alice Looks Forward to a Roaring Good Time at ARDA’s Lion’s Den
A white delivery robot with colored stripes moves down a hotel hallway with patterned carpet and neutral-colored walls. The robot’s screen displays a blue light.
April 23, 2016 |
Don’t Sweat the Hotel Robots…Yet
Graphs and financial charts are overlaid on a blurred image of a luxury poolside scene with palm trees, lounge chairs, and an ocean view, suggesting remote work or financial analysis in a tropical setting.
April 3, 2016 |
The 3 Biggest Challenges with Hotel Data
Two cartoon people sitting at desks using laptops; one person looks angry while the other is smiling. Text is faintly visible in the background behind each character.
March 29, 2016 |
The 4 Strategies Used By Leading Hotel General Managers to Improve Their Online Reviews
A group of white eggs arranged on a blue surface, with a single golden egg in the center, standing out among the others.
March 24, 2016 |
How Hotel General Managers Identify Their VIPs
Illustration of three people exercising on gym equipment with sensors attached, while a hand analyzes colorful data graphs on a tablet, indicating fitness or health tracking.
March 21, 2016 |
How Can Data Benefit Employee Time Management?
Illustration of a multi-story hotel building with red window awnings, trees, and a road, appearing as if emerging from a large digital tablet, symbolizing online hotel booking. Blue grid and data overlays in the background.
March 13, 2016 |
How Our Hotel General Managers Start Their Mornings