Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
A wooden signpost with three arrows reads Avoid, These, and Mistakes against a scenic backdrop of hills and a colorful sunset sky.
December 21, 2018 |
6 Common Hotel Scheduling Blunders (and How to Avoid Them)
Four wooden blocks are arranged on a table to spell COST DOWN, with each letter printed boldly in black on the front of each block. The background is plain and neutral.
December 21, 2018 |
An Easy Change that Reduced Housekeeping Costs by 7.4%
A man is using virtual reality glasses while he points to several virtual dashboards displaying performance and maintenance information
December 10, 2018 |
Augmented Reality Becoming a Focus in Maintenance Technology
A modern hotel room with a large bed, white linens, two bedside tables with lamps, a TV mounted on the wall, a desk with a chair, an armchair by the window, and floor-length curtains letting in natural light.
August 10, 2018 |
The Positive and Negative Effects of IoT in Hospitality
Two smiling men in business attire stand on either side of logos for ALICE and Nordic Choice Hotels, set against a white background.
July 16, 2018 |
How Nordic Choice’s Brand of Innovation is Transforming Hospitality – Newsletter 61
A smiling woman with shoulder-length brown hair, wearing a black top and gold earrings, poses against a plain white background.
June 27, 2018 |
Holly Stiel Discusses How Technology is Changing the Three Fundamental Elements of Thinking Like a Concierge
Luxurious hotel room with a large bed, elegant decor, and floor-to-ceiling windows offering a panoramic city view at sunset. Soft lighting, modern furnishings, and a serene ambiance complete the scene.
January 31, 2018 |
Increase Hotel Revenue Without Putting More Heads in Beds – Newsletter 57
A smiling hotel housekeeper in uniform holds folded white towels while restocking supplies from a housekeeping cart in a hotel hallway.
November 20, 2017 |
Four Simple Ways to Motivate Your Hotel’s Room Attendants
View from a hotel room with a freshly made bed, complemented by a bright orange wall with a painting of a woman hanging above
October 23, 2017 |
How to Impress Your Guests During Every Aspect of Their Stay
A modern, upscale restaurant interior with a long, reflective bar counter, decorative light fixtures, large windows, and silhouetted people in the background. The scene appears calm and softly lit.
October 23, 2017 |
5 Tech Improvements to Enhance the Running of Your Hotel
A pair of black wireless earbuds with a braided cord laid on a pink surface, with two gray, oval-shaped carrying cases in the background.
October 20, 2017 |
Hotel Staff Will Never Be Replaced By Technology, They Will Be Replaced By Staff Who Use Technology – Newsletter 54
Close-up view of the spine and curved, fanned-out pages of an open book, creating a symmetrical and abstract pattern with shades of white and gray.
August 30, 2017 |
How to Write a Hotel Employee Operations Manual
Handwritten text saying Thank you!!! with a large smiley face drawn next to it, all in black ink on a bright yellow background.
August 22, 2017 |
How to Write a Thank You Email to Your Guests to Encourage Online Hotel Reviews
Display of a digital lost and found on the Alice platform where lost items can be easily cataloged to ensure guests can recover lost items efficiently
August 14, 2017 |
How Alice Helps Hotels Ensure Guest Satisfaction and Drive Loyalty Post-Stay
Aerial view of a landscaped residential area with white houses, a central swimming pool, lounge chairs, umbrellas, green trees, and gardens.
July 21, 2017 |
Why The World’s Best Hotels Choose Alice
A text message reads Ample Hills Creamery with a time stamp of 6:05 PM, next to an ice cream cone emoji on a plain white background.
July 20, 2017 |
A Museum’s Text Messaging Program Goes Viral – Newsletter 49
A puzzle made of technology terms like CRM, PMS, Voice Application, and more, connected by tangled lines, with the text TECHNOLOGY... MUST IT BE THIS COMPLICATED? at the top. Logos for Duetto and Alice are at the bottom left.
June 6, 2017 |
WEBINAR: Rethink Your Hotel Technology with Alice & Duetto
A man and woman are standing at the front desk of a hotel being warmly greeted by a member of the hotel staff
May 25, 2017 |
Insights to Transforming Your Guest Experience – Newsletter 60