Blog

We're passionate about exploring the intersection of hospitality and technology. Discover the latest trends, innovations, and best practices shaping the future of hotels.
Atlantis Hotel and Resort
A smiling hotel housekeeper in uniform holds folded white towels while restocking supplies from a housekeeping cart in a hotel hallway.
November 20, 2017 |
Four Simple Ways to Motivate Your Hotel’s Room Attendants
View from a hotel room with a freshly made bed, complemented by a bright orange wall with a painting of a woman hanging above
October 23, 2017 |
How to Impress Your Guests During Every Aspect of Their Stay
A modern, upscale restaurant interior with a long, reflective bar counter, decorative light fixtures, large windows, and silhouetted people in the background. The scene appears calm and softly lit.
October 23, 2017 |
5 Tech Improvements to Enhance the Running of Your Hotel
A pair of black wireless earbuds with a braided cord laid on a pink surface, with two gray, oval-shaped carrying cases in the background.
October 20, 2017 |
Hotel Staff Will Never Be Replaced By Technology, They Will Be Replaced By Staff Who Use Technology – Newsletter 54
Close-up view of the spine and curved, fanned-out pages of an open book, creating a symmetrical and abstract pattern with shades of white and gray.
August 30, 2017 |
How to Write a Hotel Employee Operations Manual
Handwritten text saying Thank you!!! with a large smiley face drawn next to it, all in black ink on a bright yellow background.
August 22, 2017 |
How to Write a Thank You Email to Your Guests to Encourage Online Hotel Reviews
Display of a digital lost and found on the Alice platform where lost items can be easily cataloged to ensure guests can recover lost items efficiently
August 14, 2017 |
How Alice Helps Hotels Ensure Guest Satisfaction and Drive Loyalty Post-Stay
Aerial view of a landscaped residential area with white houses, a central swimming pool, lounge chairs, umbrellas, green trees, and gardens.
July 21, 2017 |
Why The World’s Best Hotels Choose Alice
A text message reads Ample Hills Creamery with a time stamp of 6:05 PM, next to an ice cream cone emoji on a plain white background.
July 20, 2017 |
A Museum’s Text Messaging Program Goes Viral – Newsletter 49
A puzzle made of technology terms like CRM, PMS, Voice Application, and more, connected by tangled lines, with the text TECHNOLOGY... MUST IT BE THIS COMPLICATED? at the top. Logos for Duetto and Alice are at the bottom left.
June 6, 2017 |
WEBINAR: Rethink Your Hotel Technology with Alice & Duetto
A man and woman are standing at the front desk of a hotel being warmly greeted by a member of the hotel staff
May 25, 2017 |
Insights to Transforming Your Guest Experience – Newsletter 60
A hotel concierge is focused on her computer with the Alice dashboard on the main screen
April 17, 2017 |
4 Ways Concierges Can Use Technology to Craft a Memorable Guest Experience
A white padlock icon is centered on a blue background, surrounded by a circle of twelve yellow stars, representing the flag of the European Union and symbolizing data protection or privacy.
March 14, 2017 |
13 Things to Know on the Quest for Hotel GDPR Compliance – Newsletter 58
Close up of a butti ma buoni cookie covered in powered sugar
March 1, 2017 |
A Little Bit of Magic in the Everyday: How Alice Helps This Nashville Concierge
Two people holding wine glasses in a toast over a gourmet dish garnished with chives, capers, tomatoes, and sauce, with one person wearing a red outfit visible in the background.
February 22, 2017 |
Mr. Ring Wants a Table for Two: How Alice Concierge Helps It Happen
A person touches a screen displaying food waste data, including cost, environmental impact, and quantity of wasted bacon rashers. The interface has options to go back or confirm, with the company name “winnow” on the device.
February 19, 2017 |
The 3 Reasons Why Hotel Operators Should Take Food Waste Seriously
Modern lobby with wooden slat ceiling, large floor-to-ceiling windows, contemporary wooden furniture, round tables, and soft lighting. A vase with pink flowers sits on a long wooden desk.
January 10, 2017 |
Technologies That Will Seriously Impact Hotels in 2017 – Newsletter 38
Two mobile devices side by side display communications between hotel staff and hotel guests to elevate the guest experience
November 19, 2016 |
The Hotel Industry Faces Some Tough Questions When It Comes to Mobile Messaging