Alice le ayuda al Luxury Chable Resort a llevar sus operaciones administrativas y de comunicacion a otro nivel

Chable Resort- Chablé Yucatan, Chocholá

Alice le proporciona a Chabl√© Resort un sistema de operaciones para registrar y monitorear el trabajo interno de los empleados y las solicitudes de los hu√©spedes de forma r√°pida y efectiva. El Chabl√© Resort, perteneciente al consorcio The Leading Hotel of the World, ha seleccionado el conjunto completo de herramientas de comunicaci√≥n y gesti√≥n de…

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The Hidden Drivers of Hotel Labor Costs

Stacks of gold coins with a large coin featuring a dollar sign in front, set against a blurred city background with a glowing upward graph indicating financial growth and investment.

Hotel wage rates are rising at an alarming pace. Huge spikes in hourly wages are common in major cities, and across North America, wages are growing much more than revenues.  Low unemployment and a shrinking immigrant workforce combined with the highest demand in modern history make high compensation inevitable. While it is critical for hotel…

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Un nuevo estudio revele que el 81% de los consumidores quieren recibir recomendaciones m√°s personalizadas de los hoteles que visitan

Graph indicting tech the hotel provides versus the personal devices of guests and what the devices are used for

En el nuevo informe de Alice “Hotels Digital Divide‚Äù se revela una inclinacion de los consumidores hacia el deseo de recibir experiencias y ofertas m√°s personalizadas. NUEVA YORK – 24 de abril de 2019 – Alice, la plataforma de gesti√≥n operacional de hoteles que fortalece la excelencia operativa y mejora las experiencias de los hu√©spedes,…

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Alice acelera su expansion en Europa

Alice- the most hospitable software

Alice, la tecnologia de operaciones l√≠der del sector hotelero, expande su alcance en Europa a trav√©s de la contrataci√≥n de varios expertos en ventas de tecnolog√≠a hotelera en mercados clave de todo el continente. Tal s√≥lo en Europa, Alice ya ha firmado con m√°s de 250 hoteles en los √∫ltimos 12 meses. Se prev√© que…

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4 Tips to Improve Housekeeping Operations

A close-up of eyeglasses with two tiny figurines in maid uniforms standing inside the lens, appearing to clean the glass with cloths, creating a whimsical and imaginative scene.

Housekeeping is an operation that functions 24/7 and it takes pride in keeping the hotel clean and comfortable for a ‘home away from home’ experience. But this process only works when the whole department acts responsibly. Half the battle is won when the executive housekeeper provides proper direction, focus and attention to detail to all…

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Alice nombra a Gaston Richter como su Director Comercial Corporativo para Europa

Gaston Richter

Alice le da bienvenida a Gast√≥n Richter como Director Comercial Corporativo en Europa. Alice es la tecnolog√≠a l√≠der de la industria para la gesti√≥n operacional de hoteles; m√°s de dos mil hoteles en todo el mundo han elegido a Alice para optimizar sus operaciones y sus comunicaciones a trav√©s de una √∫nica plataforma. Gast√≥n se…

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How Augmented Reality is Shaping the Hospitality Industry

A person holding a tablet depicting how augmented reality is shaping the hospitality industry

“It’s predicted that AR/VR headset market alone will grow as large as $100 billion by 2025.” – RedField Report It’s not surprising that facilities from various industries are diving into Augmented Reality (AR) as a tool to increase customer satisfaction and to increase their bottom line. One industry in particular is hospitality. In recent years,…

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GOP and NOI are at risk – what is your plan?

A hand carefully places a game piece strategically on a board

Last week, HotStats released its hotel profitability snapshot for the USA for January.  The story is grim.  RevPAR is growing more slowly (up 0.8% year-over-year) but Labor expenses are up by more than 4X that amount (up 3.4% vs January 2018).  This is going to get a lot worse before it gets better.  22 states are planning to…

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Alice barre con los premios el HotelTechAwards 2019

Alice Tech rewards for 2019

La Plataforma de Administraci√≥n de Operaciones Hoteleras gana 3 premios en la Categor√≠a de Producto y es nombrada como el Mejor Lugar para Trabajar en Tecnolog√≠a Hotelera en 2019. Alice es la tecnolog√≠a para hoteles m√°s ganadora en el HotelTechAwards del 2019. Reconocida en seis categor√≠as, Alice demuestra una vez m√°s por qu√© es la…

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El Grupo Viceroy y Alice estrechan su alianza tecnologica para crear una experiencia del cliente interactiva

Viceroy Hotel & Resort in Los Cabos Mexico

Alice se complace en anunciar que su alianza con Viceroy Hotel Group contin√∫a creciendo. Viceroy Los Cabos es la 5ta propiedad del grupo en estandarizar sus operaciones a trav√©s de Alice Platform. Alice es la plataforma de administraci√≥n de operaciones hoteleras l√≠der de la industria que conecta todos los departamentos, colaboradores y comunicaciones de un…

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Como el Nizuc Resort & Spa de Mexico obtuvo el codiciado Premio AAA 5 Diamantes

Nizuc Resort & Spa in Cancún, Mexico

PUNTA NIZUC, Canc√∫n, M√©xico – El galardonado resort de lujo NIZUC Resort & Spa, ha elegido a Alice para mejorar su comunicaci√≥n interna, promover la participaci√≥n y la responsabilidad de sus empleados, y fortalecer la satisfacci√≥n del hu√©sped. Alice es la tecnolog√≠a de administraci√≥n de operaciones hoteleras l√≠der en la industria, que conecta los departamentos…

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6 Common Hotel Scheduling Blunders (and How to Avoid Them)

A wooden signpost with three arrows reads Avoid, These, and Mistakes against a scenic backdrop of hills and a colorful sunset sky.

Time and time again, we find hotel managers are making scheduling mistakes that end up costing their hotel a substantial amount of labor dollars. Are you guilty of committing one of these scheduling offenses? Take a look at our list of the 6 most common hotel scheduling blunders managers make, and learn how you can…

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An Easy Change that Reduced Housekeeping Costs by 7.4%

Four wooden blocks are arranged on a table to spell COST DOWN, with each letter printed boldly in black on the front of each block. The background is plain and neutral.

Here’s a simple change that most hotels can benefit from: Housekeeping is a huge cost for every hotel.  Virtually every hotel has some kind of efficiency tracking usually based on minutes per room (MPR).  Most hotels measure their housekeeping using one flat MPR target.  While using one MPR target for all rooms is easy, this…

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Alice continua su expansion en el continente con la incorporacion de su nuevo Director de Ventas para Suramérica, Jean Sebastian de Lacaze

Jean Sebastien de Lacaze

Alice, la plataforma tecnol√≥gica de administraci√≥n de operaciones hoteleras l√≠der en la industria, le da la bienvenida a Jean Sebastian de Lacaze como Director de Ventas para Suram√©rica. De Lacaze se incorpora a Alice como resultado del crecimiento en ventas sin precedentes en M√©xico, con el objetivo de continuar esta tendencia expansiva hacia el sur…

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Augmented Reality Becoming a Focus in Maintenance Technology

A man is using virtual reality glasses while he points to several virtual dashboards displaying performance and maintenance information

Augmented Reality, “an enhanced version of reality where live direct or indirect views of physical real-world environments are augmented with superimposed computer-generated images over a user’s view of the real world.”  The fourth industrial revolution is upon us and industries like manufacturing are taking advantage of AR technology to enhance employee experience, keep employees safer,…

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