Improve Profitability: Labor as an Investment, Not an Expense

A man and woman stand behind a front desk at a hotel while the woman smiles directly and the man is answering a phone call and focused on his computer screen.

For Hotels, Labor as an Investment Rather than an Expense Can Improve Profitability The hotel industry is benefiting from a strong economy. However, as hotel revenues and profits increase, so, too, do the expenses. Many of these costs are unavoidable—labor, utilities, property costs, and taxes—but of these, labor costs are by far the most significant…

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Alice Brings Standardized Workflow and Seamless Communication to the Incredible Luxury Cayman Villas

Poolside scene with lounge chairs overlooking the ocean

Luxury Cayman Villas has selected Alice to streamline communication and enhance staff efficiency across its expansive property of luxury vacation rental villas. Luxury Cayman Villas offers a carefully curated collection of vacation rentals and a commitment to the highest level of service in the Cayman Islands. Alice is the hospitality industry’s leading operations technology, connecting…

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Remington Leads the Hotel Industry by Using Data Analytics to Improve Profits

Hotel lobby showcasing wooden furniture, creating a welcoming and warm space for guests

Partnership with Hotel Effectiveness® to accelerate cost-saving initiative DALLAS, TX – Remington, a leading hotel management company, has a long-established reputation for delivering above-market performance and quality within the hospitality industry. Its 51-year history of operational excellence is marked by a desire for innovation and technology-enabled process improvement. At the recent Hotel Data Conference in…

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Montage Los Cabos disfruta de reseñas cada vez mas positivas por parte de sus huespedes luego de la Asociacion con Alice

Montage Los Cabos Resort in Cabo San Lucas, Mexico

Montage Los Cabos ha elegido a Alice como su principal plataforma para implementar un sistema de concierge y hacer m√°s eficiente la comunicaci√≥n del personal y del resort. Alice es la tecnolog√≠a l√≠der en la industria hotelera para la gesti√≥n de operaciones, que conecta a cada departamento del hotel con una plataforma para todas las…

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Montage Los Cabos Enjoys Increasingly-Positive Guest Reviews with Alice

A pool and patio area at night time with soft lights illuminating

Montage Los Cabos has chosen Alice as their primary platform to implement a guest concierge system and streamline staff and resort communications. Alice is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests.

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Hotel Effectiveness Partners with Interstate Hotels & Resorts for Labor Management Solutions

Modern hotel against the night skyline surrounded by tropical palm trees by the pool

ROSWELL, GA – Hotel EffectivenessⓇ, the leading provider of labor management software for the hotel industry, announces it has partnered with Interstate Hotels & Resorts, the world’s leading third-party hotel management company, to deliver labor optimization solutions to its nearly 400 hotels in the United States. After a record growth year  in 2018, the addition of Interstate’s managed…

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Nuevo estudio demuestra que la mayoría de los huéspedes insatisfechos clasifica al “personal antipático” como la parte más molesta de su estadía

Press Release in Spanish text for Unfriendly Staff indicating Most Frustrating Part of Their Stay

Alice, la plataforma de gestión operacional de hoteles que fortalece la excelencia operativa y promueve las experiencias significativas de los huéspedes, acaba de publicar un estudio que expone los factores que influyen en la satisfacción del huésped. Dicho estudio encontró que casi el 62% de los que se quejaban señalaban al personal hostil o poco…

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Transcendent Releases New Mobile Enhancements on Version 3.3.0

A mobile phone displays a dashboard titled work list with various tasks listed for convenience and organization

Transcendent a robust operations management software company in the telecommunications, lodging & hospitality, and public sectors – announced June 4, 2019 of their most recent mobile enhancements release on Version 3.3.0 for their maintenance application. Now your best-in-class EAM CMMS system is even better than before. Some of the most significant changes include the asset details module…

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Alice Introduce al Mercado su Nueva Solucion para Incrementar la Productividad del Housekeeping y Ahorrar en Costos.

Desktop and Phone Tracker App to increase Housekeeping productivity

Las nuevas herramientas ayudar√°n a agilizar las operaciones, al tiempo que llevaran a otro nivel la experiencia del hu√©sped. NUEVA YORK – 5 de junio de 2019 – Alice, la plataforma de operaciones hoteleras que fortalece la excelencia operativa y promueve las experiencias significativas de los hu√©spedes, anunci√≥ hoy la introducci√≥n al mercado de Alice…

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Security and tech trends in the hospitality industry for 2019

A computer screen displays the word Security next to a shield icon, with a pixelated cursor hand pointing at the text.

The hospitality sector is of course reliant upon fantastic customer service – but sometimes we can overlook the role of both security and technology across the industry. Not only can these issues have their own benefits but they can make other tasks simpler for businesses, from providing more time for your staff, to keeping customers…

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Alice es nombrada como uno de los Mejores Lugares para Trabajar por la Revista Inc., 2019

Inc. Best Workplaces of 2019

Reconocida por su crecimiento excepcional, sus beneficios y la positiva evaluaci√≥n de sus empleados Alice, la plataforma de gesti√≥n operacional del hoteles que fortalece la excelencia operativa y promueve las experiencias significativas de los hu√©spedes, anunci√≥ hoy su reconocimiento como uno de los mejores lugares de para trabajar en 2019,  por la Revista Inc. El…

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