Posts by actabl
Stop Oversimplifying the Complex Labor Shortage Affecting the Hotel Industry
There’s no debating the fact that the cross-country labor shortage continues as we’re re-emerging into a post-pandemic world. Recent suggestions state that capitalism has the answer, as states start putting an end to jobless payments. Is this the answer? Or are industries – specifically the hotel industry – oversimplifying the problem? After the worst year…
Read MoreYou are Not Alone: How Hotel Software Customer Success Teams Help
When implementing new technology into your hotel’s operation system, a lot of questions and concerns may arise:
Read MoreWhy Every Hotel Needs the Alice A Team
Most modern hotels rely on technology every single day, whether it is their POS systems or perhaps an entire hospitality platform. When deciding which hotel operations platforms to implement, it is important to understand what sets each apart and identify which aspects are crucial for your particular hotel. Customer service is likely at the top…
Read MoreWhy you Should Personalize the Guest Experience Using Operations Platforms
In the hospitality industry, personalization is a vital part of delivering a fantastic hotel guest experience. It is more than just knowing a guest’s name, anticipating their needs, staying in constant communication, and knowing their preferences from previous stays.
Read MoreHotels are facing a new crisis – finding labor to support rising occupancy
The hotel industry has been one of the hardest hit by the COVID19 pandemic. At its peak, more than ten percent of US hotels were closed and over 75 percent of all hotel workers were laid off. Owners and operators focused on “keeping the lights on,” and for the most part hoteliers were able to…
Read MoreHow to solve labor shortages through technology
With travel demand accelerating rapidly, the hospitality industry is experiencing a new major challenge: labor shortages resulting in sharply rising labor cost in the U.S., which consumed as much as 87% of RevPAR (CBRE) in Q1, 2021. Total labor costs in the U.S, as percentage of total hotel revenue, jumped from 37.4% for the period…
Read MoreHotel Housekeeping Software Must-Have Features
5 Tips to Improve Your Hotel’s Internal Communication
Hotel managers are constantly looking for ways to improve their internal communication strategy. But why is internal communication so impactful and necessary? The short answer is: streamlined communications leads to efficient task management.
Read MoreSummer is Coming: Leverage Hotel Guest Messaging Tools for Success
Hotel bookings for summer 2021 are rising in the United States and in other areas around the world. As COVID-19 restrictions loosen, and more vaccines are administered, many travelers are ready to get back on the road! Summer is coming, bookings are up, but is your hotel ready?
Read More[White Paper] Growing Your Hotel Empire with ProfitSword: Digging into the Savings of Hotel Business Intelligence
Best practice tips on how hoteliers can make the most out of their organization’s performance data to preserve revenue…
Read MoreProfitSword Implements Full Suite of Business Intelligence Solutions at Regal Hospitality
Rapidly growing hotel management company leverages ProfitSword’s seamless integration abilities to achieve real-time budgeting and forecasting efficiency while ensuring that sales goals, inventory levels and labor resources are always effectively monitored.
Read More4 Ways to Customize Your Hotel Operations Software
Hospitality has been impacted by many challenges throughout the global pandemic. In the past year, hotel service standards have evolved, staffing changes have increased, and the way in which hoteliers use hotel operations software are also changing! To get the most out of your hotel operations software, it’s essential to customize it.
Read MoreThe Best Time to Invest in Hotel Operations Software
Travel in many parts of the world is beginning to return. This means across the hotel industry, properties are seeing an increase in their occupancy rates. Hotels are reopening for the first time, or they are scaling their operations to accommodate larger numbers or people. Either way, it’s very likely that hotels will be working…
Read MoreThe Future of Guest Technology is Already Here
At the beginning of 2021, Alice and Zaplox co-hosted a webinar, Five Ways the Future of Guest Technology is Already Here. The webinar addressed the important topic of hotel guest technology and how to offer seamless and safe guest interactions, both during and post COVID-19. In many industries, digital transformation has already evolved and come…
Read More4 Essential Hotel Metrics Every General Manager Should Track
There are many different ways to measure progress, performance and success. At a hotel, there are essential metrics to track, and it is typically up to a general manager to decide not only which metrics should be tracked, but also how they can be tracked.
Read MoreSightline Hospitality Selects ProfitSword to Deploy Customized Business Intelligence and Performance Forecasting Solution
Full-service hotel management company uses market slowdown to upgrade internal systems and partners with ProfitSword to provide hotel ownership with maximum performance transparency.
Read MoreHow Hotel Guest Messaging Benefits Your Hotel
Trust is one of the cornerstones of any good relationship, including the relationship that your hotel has with its guests. There are many ways that a hotel can build trust with its guests, but one of the easiest ways is with clear, rapid and transparent communication. Guest messaging software can be leveraged by hotels to…
Read MoreHow to Streamline Your Hotel’s Housekeeping Department
By Suzanne Frush, Product Manager at Alice
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