Posts by actabl
What Is Hotel Business Intelligence? The Ultimate Guide to Data-Driven Hospitality Management
Today, hoteliers are facing pressure from every direction: rising labor costs, complex distribution channels, and sky-high guest expectations. Making the right decision is harder than ever, and “gut instinct” is no longer enough. Hotels are swimming in data from their Property Management System (PMS), Point-of-Sale (POS) systems, accounting platforms, and labor tools. The problem is…
Read MoreActabl Launches HotelData.com as New Data-Backed Industry Resource for Hoteliers, Debuts Inaugural Budget Planning Guide
New free data resource hub equips hotel owners, operators, and investors with actionable benchmarks and insights for confident budget and strategy planning ATLANTA – July 17, 2025 – Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, today announced the launch of HotelData.com, a new free data resource…
Read MoreInside HITEC 2025: A Celebration of Hospitality and Innovation
HITEC is considered the “Super Bowl” of hotel tech, and this year the industry showed up and showed out, taking over Indianapolis. This time around, we decided to take a fresh approach to showing up for the people who power hospitality. Empowering the People Who Power Hospitality At HITEC, it’s easy to get swept up…
Read MoreHow We Digitized the Night Audit Process
By Stephen German, Senior Vice President Product Management at Actabl A couple of years ago, I was with a client hotel in Boston, working on our housekeeping and engineering solution together. As we were finishing up some of our research, I stopped the assistant general manager and asked her, “If you had a magic wand,…
Read MoreActabl Eliminates Manual Hotel Night Audit Processes with New ProfitSword Digital Night Audit Feature
By replacing outdated paper reports, binders, and manual data entry, new automated solution provides real-time visibility, standardized workflows, and portfolio-wide compliance oversight for hotel teams and management companies Atlanta, GA – June 11, 2025 – Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, today announced the launch…
Read MoreSmarter Scheduling, Happier Teams: How Sage Uses Actabl to Transform F&B Operations
At Sage Hospitality Group, food & beverage is an integral part of the guest experience. Through Sage Restaurant Concepts, the group operates celebrated dining destinations that are known for creativity, culture, and high-touch hospitality. Whether it’s an award-winning steakhouse or a rooftop bar buzzing with locals, these aren’t just hotel restaurants. They’re places people go…
Read MoreActabl Launches ProfitOwner: Real-Time Business Intelligence for Hotel Ownership Groups
New solution eliminates reliance on fragmented and inconsistent third-party reporting; empowers hotel owners with real-time, comprehensive visibility into financial and operational performance across entire portfolio Atlanta, GA – May 28, 2025 – Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, today announced the launch of ProfitOwner, a…
Read MoreWhat the Best Hotel Leaders Know About Staff Scheduling
For hotel leaders, scheduling is a responsibility with real consequences. That’s because every shift affects the person working it—how much they earn, how they support their family, and how they balance the rest of their life. Kevin Kelleher learned this early. As a leader of leaders, he built a culture of approaching hotel labor planning…
Read MoreThe Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability
Rising costs, compressed margins, and labor shortages are currently colliding to create one of the most urgent challenges for hotel operators today. Labor—often the largest controllable expense—is naturally in the spotlight. But behind the spreadsheets and scheduling software is a deeper reality: labor isn’t just something to manage—it’s the heart of hospitality and the foundation…
Read MoreThe GM Fixer’s Playbook: How to Lead with Flexibility, Culture, and Smarter Hotel Labor
Between economic pressures and staffing shortages, hotel labor management continues to challenge operators across the industry. But it’s not all bad news; these challenges are also opportunities to rethink how hotels support their teams, structure their schedules, and plan labor strategically. To get expert insight, we sat down with a seasoned hospitality leader, Shanell Marinuzzi,…
Read MoreHotel Labor Management: The Secret to Happier Teams and Better Guest Experiences
Before Drew Potter joined Actabl, he was a general manager doing what thousands of hoteliers do every day. He held the entire operation together through sheer force of will. That meant managing schedules, responding to last-minute call-outs from staff, attending budget meetings, meeting guest expectations, and covering shifts when the team was short. It was…
Read MoreFewer Vendors, Smarter Systems: John Burns on the Next Era of Hotel Tech
Discover how hotel tech can streamline operations, reduce vendor fatigue, and enhance guest experiences—insights from hospitality consultant John Burns and Actabl’s Marianne Nichols. Watch the Live Recording Episode Summary In this episode of The Check-In by Actabl, we’re joined by renowned hospitality tech consultant John Burns and Actabl’s own Director of Partnerships, Marianne Nichols. Together,…
Read MoreWhy Labor Is the #1 Hotel Expense You Can Control
“Fifty cents of every dollar spent to operate a hotel goes to labor.” – Robert Mandelbaum, Research Director at CBRE Hotels Labor Isn’t Just a Cost. It’s Your Strategic Lever. Hotel profits are under pressure, and smart operators aren’t sitting back in reactive mode. They’re focusing on what they can control. Labor tops that list.…
Read MoreHow to Lead with Guest Experience During Uncertain Times
In today’s economic climate, hotel operators and owners are navigating a landscape marked by uncertainty. Rising costs, staffing pressures, and fluctuating demand have left many asking: How do we continue to deliver an exceptional guest experience when resources are tight? The answer: by leaning into the tools in your toolkit and using them with intention.…
Read MoreHow To Choose Hotel Technology Solutions: Ask These 8 Questions
Selecting the right hotel operations technology is a crucial decision that impacts efficiency, guest experience, and overall profitability. With so many options out there, how do you choose the best solution for your hotel? Asking the right questions will help you assess providers and ensure you invest in technology that meets your needs. Here are…
Read More5 CapEx Procurement Strategies to Boost Hotel Efficiency
In the hotel industry, effective capital expenditure (CapEx) planning is a cornerstone of long-term success. Hotels must balance maintaining high-quality guest experiences with carefully managed budgets. To thrive in today’s economy, mastering hotel CapEx planning is more critical than ever. Let’s discuss some strategies for effective CapEx planning, helping hotel operators make informed decisions and…
Read MoreBoosting Engineering Performance Through Engagement: The Power of Associate Engagement
The Challenge: A Crisis of Disengagement Globally, 77% of employees feel disengaged, stressed, or even angry at work. In hospitality, this problem is even more pronounced among engineering teams who face the unique challenge of balancing innovation with operational demands. Many engineers are new to the field, adjusting to the demands of a fast-paced industry…
Read MoreComprehensive Guide to Effective Hotel CapEx Planning
You are the General Manager of a portfolio of hotels. One morning you learn that a property’s $40,000 fire pump failed – a crucial component for providing 24-hour fire protection. Upon investigation, your engineering team discovers that pumps at three other hotel properties are also nearing the end of their useful lives. You’re now faced…
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