Road Test Your Hotel’s Labor Strategy For Increased Profitability

Hotel General Managers walk a tightrope, balancing between hotel profitability and providing the best possible guest experiences for their locations. Guests today desire a seamless experience where their preferences are recognized instantly through automation. Whether it’s the perfect room setup, to specific menu options and smooth check-ins, personalization is key to ensuring return customer stays.

However, this shift towards automated experiences comes with a downside: fewer staff members are available to assist when technology fails. Because hotels operate 24/7/365, careful staffing is essential to create a hospitable service environment. Reliable and consistent scheduling helps staff feel supported, increasing their likelihood of staying in their roles during more turbulent times. Labor Management Software offers a way for better understanding overall site productivity and performance. Knowing how effectively operational labor plans are put together and their impacts across roles is vital to a successful strategy: Labor Standards are foundational to a great overall hotel experience.

Reliable Labor Provide Opportunities for Growth

A positive guest experience starts with a strong employee experience. When employees are well-trained, operate effectively, and are not overextended, their labor reliability allows for consistent data, and new areas for opportunities. By fostering a well-structured work environment, hotels can ensure that their staff are motivated and equipped to deliver exceptional service, ultimately leading to a more positive guest experience and new areas of opportunity for improving plans and driving sustained business growth.

Leaders need to know that their labor plans will support GMs in managing variable costs as shift needs change and new challenges arise. Variable business drivers such as contract labor, location based work such as banquet staffing, golf rounds and spa revenue are all flexible in planning for Hotel Labor Management. Building the right plan to account for these adjustments is crucial to hitting growth targets. And having the right tools to derive those plans is the best way to ensure a clear management plan is in place.

The Importance of Testing Labor Plans

Labor continues to be the most significant cost on a Hotel’s P & L. Well-structured and predictable labor standards enable managers to deliver consistent, high-quality service without the stress of juggling staffing shortages or excess. With consistency, hoteliers can expect higher guest satisfaction, and more reliable forecasting for budgeting in the new year. Where can managers test out their labor strategies before implementing?

Introducing Try My Labor Plan, a new feature within Hotel Effectiveness, allows for detailed labor planning down to individual roles. This labor management software enables clear communication and validation from the head of operations to the on-site GM. By testing labor plans before implementation, hotels can save money by streamlining excess spending and accounting for variable costs within a reasonable budget. This feature offers a risk-free way for corporate leaders to find the best solutions for their portfolios while considering the unique business drivers that affect variable costs for each property. These elements are harder to predict than fixed assets and require room for adjustments as needed and by the impacts of business drivers to the hotel productivity needs.

Explore the Try My Labor Plan feature of Hotel Effectiveness and see if it is the best labor management solution for your properties.