actabl, Author at Actabl - Page 18 of 23

How Alice Helps Hotels Ensure Guest Satisfaction and Drive Loyalty Post-Stay

By actabl | August 14, 2017

Display of a digital lost and found on the Alice platform where lost items can be easily cataloged to ensure guests can recover lost items efficiently

Alice’s Lost & Found logbook provides intuitive functionality for managing guest items, enabling any hotel staff member to track lost items in detail from any device. Guest post by Lauren Oosterlinck You’re feeling rejuvenated on the tail end of a glorious island getaway, with the hotel quickly receding in your rearview mirror, when panic suddenly…

Why The World’s Best Hotels Choose Alice

By actabl | July 21, 2017

Aerial view of a landscaped residential area with white houses, a central swimming pool, lounge chairs, umbrellas, green trees, and gardens.

Alice will showcase their industry-leading technology at HITEC 2017. Stop by Booth 1245 for a live demo.

A Museum’s Text Messaging Program Goes Viral – Newsletter 49

By actabl | July 20, 2017

A text message reads Ample Hills Creamery with a time stamp of 6:05 PM, next to an ice cream cone emoji on a plain white background.

In Newsletter #49: Saving money with tomorrow’s technology | Celebrating the 10-year anniversary of the iPhone | An art museum’s text messaging program goes viral.

WEBINAR: Rethink Your Hotel Technology with Alice & Duetto

By actabl | June 6, 2017

A puzzle made of technology terms like CRM, PMS, Voice Application, and more, connected by tangled lines, with the text TECHNOLOGY... MUST IT BE THIS COMPLICATED? at the top. Logos for Duetto and Alice are at the bottom left.

Join Alice and Duetto for a pre-HITEC conversation about rethinking your hotel technology.

Insights to Transforming Your Guest Experience – Newsletter 60

By actabl | May 25, 2017

A man and woman are standing at the front desk of a hotel being warmly greeted by a member of the hotel staff

In Newsletter #60: Think about creating an emotional connection with your guest at every touchpoint.

A Popular Colorado Ski Resort Looks to Hotel Management Technology to Please Staff and Guests

By actabl | May 19, 2017

A lively ski resort village with people walking, snow-covered buildings, outdoor seating, and skiers on snowy slopes under a clear sky. Pine trees and mountains are visible in the background.

New York, NY — Colorado’s Copper Mountain Resort is using Alice’s staff operations platform and guest engagement solution to improve staff communication and efficiency, and provide even more digital conveniences to guests. The resort, located at the base of popular ski-destination Copper Mountain, has been using Alice since November of last year.

Renowned Sonoma Hotel & Spa MacArthur Place Came for Guest Texting, Stayed for Radio-Free Operations

By actabl | May 18, 2017

Aerial view of a residential area with a large outdoor swimming pool, lounge chairs, and umbrellas surrounded by trees, greenery, and multiple white houses.

New York, NY — MacArthur Place, Sonoma Hotel & Spa has selected hotel technology platform Alice to upgrade their operations and provide convenience to guests through mobile messaging. The hotel is using Alice’s full suite of products – Alice Guest, Alice Concierge, and Alice Staff – for their guests, concierge, and staff departments respectively.

There’s a New Star in Town at SIXTY Beverly Hills

By actabl | May 17, 2017

A rooftop pool with clear water, surrounded by white lounge chairs and umbrellas, overlooks a city skyline under a clear blue sky. Private cabanas line one side of the pool area.

With Alice, SIXTY’s hotel staff and concierge spend less time on the phone and more time with guests.

Paragon of Adaptive Reuse – Brooklyn’s Wythe Hotel – Continues its Transformation with Technology

By actabl | May 4, 2017

A multi-story red brick building with large red neon HOTEL sign, glass rooftop structure, and city skyline in the background at dusk. Trees and cars line the street below.

New York, NY — Brooklyn’s Wythe Hotel is using Alice’s hotel management technology to improve staff task management and staff communication. The 70-room waterfront factory turned independent hotel has been using Alice’s staff and concierge technology – Alice Staff and Alice Concierge – since June of last year.

4 Ways Concierges Can Use Technology to Craft a Memorable Guest Experience

By actabl | April 17, 2017

A hotel concierge is focused on her computer with the Alice dashboard on the main screen

The concierge of the future needs to be supported by technology made expressly to enhance the role and place him or her at the center of the guest experience.

A Pair of Historic Midtown New York City Boutiques Upgrade Their Operations with Alice

By actabl | April 8, 2017

Bright hotel room with a large bed, gray sofa, small round ottoman, desk with chair, two lamps, and three windows with Roman shades. Walls are light-colored, creating a clean and modern atmosphere.

The Gregory Hotel and The Renwick Hotel are using Alice’s operations and guest engagement platform to improve staff coordination and provide convenience to guests.

Puerto Rico’s Bahia Beach Resort & Golf Club Selects Alice Suite

By actabl | April 3, 2017

A stylish rooftop lounge with orange cushioned seating, wooden tables, greenery walls, mirrors, potted plants, and umbrellas. City skyscrapers surround the space, and candles create a warm ambiance at dusk.

The Concierge and Service teams at Puerto Rico’s idyllic resort and residences connect via Alice’s innovative operations platform

WoodSpring Hotel Property Management Implements Hotel Effectiveness in 107 WoodSpring Suites

By actabl | March 18, 2017

Exerior view of well maintained hotel

ATLANTA, GA – WoodSpring Hotel Property Management has chosen Hotel Effectiveness as the labor management provider for their company managed WoodSpring Suites properties. This partnership adds 107 hotels to the rapidly growing list of hotels using Hotel Effectiveness’ complete suite of labor management tools. “We are ecstatic to be working with WoodSpring Hotel Property Management,”…

13 Things to Know on the Quest for Hotel GDPR Compliance – Newsletter 58

By actabl | March 14, 2017

A white padlock icon is centered on a blue background, surrounded by a circle of twelve yellow stars, representing the flag of the European Union and symbolizing data protection or privacy.

In Newsletter #58: All of your GDPR questions answered.

Alice Helps a Lean Celebration Suites Staff Deliver Service Like a Team Many Times its Size

By actabl | March 4, 2017

A two-story hotel building at dusk with a neon Celebration Suites sign on top and a lit Registration sign above the entrance driveway. Palm trees and a parking lot are visible nearby.

The hotel’s General Manager was initially skeptical his staff would switch to Alice, but, after seeing the system’s utility over pen and paper, they’ve taken to it with verve.

A Little Bit of Magic in the Everyday: How Alice Helps This Nashville Concierge

By actabl | March 1, 2017

Close up of a butti ma buoni cookie covered in powered sugar

Alice Concierge helps me enhance the magic we all hope for when we check into a hotel. And that is all I could ask for… A little bit of magic in the everyday.

Corigin Real Estate Group Selects Operations Platform Alice to Deliver Hospitality and Convenience to their Tenants and Staff

By actabl | February 23, 2017

Modern interior building with prominent Corigin logos displayed

Corigin Real Estate Group has partnered with Alice to improve its resident experience and staff operations at eight New York City properties.

Mr. Ring Wants a Table for Two: How Alice Concierge Helps It Happen

By actabl | February 22, 2017

Two people holding wine glasses in a toast over a gourmet dish garnished with chives, capers, tomatoes, and sauce, with one person wearing a red outfit visible in the background.

SIXTY’s Head Concierge shows us how Alice Concierge has his back when it comes to guest requests. This is a guest post by Noah Lemaich, Head Concierge, SIXTY Hotels. One of my big fears as a concierge (especially when I was starting out) is missing even a single guest request. If I forget to make…