Posts by actabl
Innovative YOTEL Boston Partners With Alice to Make Headway in Seamless Operations Efficiency
YOTEL Boston, a cutting-edge, tech-savvy hotel located in the innovative Boston Seaport district, has selected Alice to enhance their internal communication, preventative maintenance, concierge operations, and guest engagement. This central Boston hotel is uncompromisingly designed for the guest experience, and is revolutionizing the traditional view of a luxury hotel stay by focusing on everything guests…
Read MoreNordic Choice Hotels, One of the Largest Hotel Groups in Scandinavia, Selects Alice to Standardize Hotel Operations and Guest Engagement
Nordic Choice Hotels, one of the largest hotel groups in Scandinavia with 190 properties, has selected Alice to standardize their hotel operations and guest engagement across their diverse brand portfolio. Alice is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Last…
Read MoreThe Positive and Negative Effects of IoT in Hospitality
Imagine our everyday objects interacting with each other via the internet. That’s the Internet of Things (IoT) in its simplest form. According to Forbes, “The Internet of Things is the network of physical objects embedded with electronics, software, sensors, and network connectivity enabling these objects to collect and exchange data.” It’s not so hard to imagine the idea…
Read MoreHow Nordic Choice’s Brand of Innovation is Transforming Hospitality – Newsletter 61
In Newsletter #61: With investigations into everything from space travel to food nanotechnology, it’s no wonder why Alice client Nordic Choice Hotels is one of Norway’s top 10 most innovative companies.
Read MoreHolly Stiel Discusses How Technology is Changing the Three Fundamental Elements of Thinking Like a Concierge
Industry leader Holly Stiel explains how the three fundamental elements of thinking like a concierge are elevated by technology.
Read MoreThe Colony Hotel Selects Alice To Make All Guests Feel Like Celebrities
The Colony Hotel has selected Alice to upgrade their staff communications and back of house operations at their hidden oasis in the heart of Palm Beach. Alice is the hospitality industry’s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Alice recently acquired concierge software…
Read MoreEl Grupo Posadas se Asocia con Alice para Estandarizar y Optimizar las Operaciones de las 147 Propiedades de su Portafolio.
Alice, la tecnolog√i de administracion de operaciones hoteleras lader en la industria, llega al respetado Grupo Posadas para acelerar su eficiencia operativa en sus ocho marcas, a trav√©s su plataforma tecnologica unificada, compartida e innovadora. Nueva York, NY – La plataforma l√≠der en administracion de operaciones hoteleras Alice, ha sido elegida por el renombrado Grupo…
Read MoreIncrease Hotel Revenue Without Putting More Heads in Beds – Newsletter 57
In Newsletter #57: Most hotels are realizing that travelers are not their only source of income. We take a look at how, by leveraging hotel assets, people and services in innovative ways, hotels have unprecedented opportunity to open new revenue streams, improve loyalty, and grow their customer base.
Read MoreGrupo Posadas Partners with Alice to Standardize Operations Across Their Portfolio of 147 Properties
The Alice platform will allow Posadas to increase accountability and operational efficiency for all hotels across the eight Posadas brands via a unified and shared technology platform
Read MoreThe Parker Palm Springs Upgrades Its Operations with Alice On Recommendation From Sister Property in New York
The Parker Palm Springs has selected Alice’s housekeeping and maintenance software, Alice Staff, Alice’s concierge software, Alice Concierge, and Alice’s guest text messaging solution, Alice Guest, to upgrade staff communication and guest engagement at the 144-room luxury resort, just outside of downtown Palm Springs. Parker Palm Springs is using Alice on recommendation from the Parker New…
Read MoreFour Simple Ways to Motivate Your Hotel’s Room Attendants
A well-trained room attendant can make all the difference in your hotel’s housekeeping department. Their assigned rooms are cleaned to standard and they’re efficient, spending only the necessary amount of time needed to clean each room. But even the most well-trained room attendants need to be motivated from time to time to maintain peak performance.…
Read MoreLos Hoteles de Lujo Laderes de Mexico Adoptan la Innovacion, al Cambiar los Antiguos Radios por Alice
Puerto Vallarta, Mexico. Las compa√±√≠as asociadas Tafer Hotels & Resorts y el Villa Group que representan dos de las colecciones pioneras en hoteles y resorts de lujo en Mexico, acaban de anunciar su asociacion con la plataforma tecnol√≥gica Alice en sus 14 propiedades vacacionales. Al frente de estas dichas propiedades, garantizando que todas las operaciones…
Read MoreHow to Impress Your Guests During Every Aspect of Their Stay
To offer your guests an exemplary experience during every aspect of their stay, invest in your online profile, provide your guests with all the necessary information, train your staff to go above and beyond, stay in contact with your guests after you leave.
Read More5 Tech Improvements to Enhance the Running of Your Hotel
Here are five ways technology could enhance the running of your hotel.
Read MoreHotel Staff Will Never Be Replaced By Technology, They Will Be Replaced By Staff Who Use Technology – Newsletter 54
In Newsletter #54: Tech transforms hotel operations | Google Pixel Buds are the next translation frontier | Using tech to elevate your customer service.
Read MoreAlice, Alta Integration Proving Successful for The Greenwich Hotel
Guests lucky enough to check into New York’s Greenwich Hotel have a new way to contact the front desk and request services from staff. The famous hotel, a “TriBeCa oasis,” and multiple Travel + Leisure award recipient, has gone digital, enabling guests to communicate with staff using a tablet conveniently included in every room.
Read MoreHow to Write a Hotel Employee Operations Manual
No matter whether you’re a big hotel or a small-town accommodation complex, writing an employee hotel operation manual is the best way to refine your business processes.
Read MoreHow to Write a Thank You Email to Your Guests to Encourage Online Hotel Reviews
For hotel owners and managers, guest reviews can be the difference between sold out weekends and perpetual low occupancy. Not enough reviews and people will be discouraged (52% of travelers won’t book a hotel that has zero reviews), but on the other hand, a collection of bad reviews can turn potential guests away.
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