5 Ways Your Hotel’s Tech Stack Impacts the Guest Experience

Someone holds a digital salt meter device over a sparkling pool to ensure proper levels are maintained

By Dakota Murphey, Guest Author COVID-19 has created an extremely tough environment for hoteliers, as well as the hospitality industry as a whole. However, as hotels have been closed, or operating with low occupancy for a significant period, it provides an opportunity for managers and owners to take a look at their tech stacks and…

Read More

Alice Partners with Omniboost & Mews to Connect Hotel Departments

Alice logo with the plus sign and then the logo for Mews and omniboost to signify a partnership

Alice, a leading hospitality operations and management platform, is proud to announce that it is integrated with Mews, a leading PMS provider, and Omniboost, a hospitality integrations software company. The two-way API integration enables hotels to get real-time visibility into their operations, creating a seamless experience for hotel housekeeping departments.

Read More

How to Improve Guest Satisfaction with Operations Software

A stylish woman in a yellow suit and sunglasses stands against a yellow background, holding a suitcase with one hand and looking at her phone in the other, smiling.

A positive guest experience is what keeps guests coming back to your hotel stay after stay. Ideally, it’s your hotel’s hospitality and service that stick out in their minds, but there are so many more factors that go into a positive and memorable guest experience (your hotel’s breakfast menu, the quick valet service, and everything…

Read More

10 Hotel Management Tips to Boost Productivity

A man dressed in a suit gestures toward various screens navigating multiple icons

The success of a hotel depends on the hard work of its operational teams. The work that front of house and back of house teams do has a huge impact on revenue, loyalty, online reviews, and most importantly, the guest experience.

Read More

Hotel Effectiveness Named Best Scheduling & Labor Management Software in the 2021 HotelTechAwards

A business dashboard featuring graphs and charts for hotel effectiveness in labor management

ATLANTA, GA – Hotel Effectiveness, is eager to announce the company’s flagship product, PerfectLabor™, has been named 2021’s #1 Labor Management Software, and the company has been awarded one of the 10 Best Places to Work by Hotel Tech Report. In addition, PerfectEngage™, launched in mid-2020, was named as a finalist in the Best Employee Engagement software…

Read More

3 Ways Hotel Operations Software Helps During COVID-19

Flowchart depicting hotel business operations while adhering to COVID safety protocols

Keeping guests safe is now the ultimate act of hospitality. Your hotel’s safety measures for staff and guests will determine whether your guests will feel safe and comfortable enough to return to your property. Taking significant precautions to prevent the spread of COVID-19, with the help of hotel software, will be one of the best…

Read More

How Hotel Operations Software Helps During the Busy Season

A chaotic hotel lobby filled with guests and hotel staff assisting them with various needs with the assistance of the Alice software

The holiday season is anything but slow in the hospitality industry. Countless hotels around the world spend months preparing and designing elaborate holiday displays to surprise and delight travelers. From giant gingerbread houses to Vegas-sized fountain and light displays, if there is any industry that knows how to put on a beautiful, elegant, or even…

Read More

Why Hotels Need to Use Mobile Apps to Attract Guests

Illustration of a woman with a suitcase shaking hands with a man who is emerging from a giant smartphone screen, symbolizing online business or virtual meetings.

Using mobile technology in your hotel can help you understand your guests and keep them happy from when they book to when they return. This is a guest post by Natasa Djalovic.   Studies show that by 2020, the number of mobile phone users will reach 4.78 billion globally. Given what these smart devices are…

Read More