Case Study
Precision in Practice: How HVMG Leverages Actabl for Real-Time Financial Clarity
When Samuel Davis joined HVMG as General Manager of the DoubleTree Chattanooga Downtown, he needed a faster, more accurate way to manage financial performance. He found it in ProfitSword.
About HVMG and the DoubleTree Chattanooga Downtown
For Samuel Davis, General Manager of the DoubleTree Chattanooga Downtown, the most dangerous moment in hotel finance isn't the end-of-month report. It's the gap between when a problem develops and when someone finally sees it.
Davis manages for HVMG, a privately owned hotel management company with more than 50 properties across 17 states. The company’s financial reporting is standardized using ProfitSword across its portfolio.
About HVMG and the DoubleTree Chattanooga Downtown
For Samuel Davis, General Manager of the DoubleTree Chattanooga Downtown, the most dangerous moment in hotel finance isn't the end-of-month report. It's the gap between when a problem develops and when someone finally sees it.
Davis manages for HVMG, a privately owned hotel management company with more than 50 properties across 17 states. The company’s financial reporting is standardized using ProfitSword across its portfolio.
The Challenge
Accurate Data, When It Matters
Across hotel operations, timing is a financial variable. Labor running over plan, expenses trending toward a vulnerability, a forecast drifting off target: these can be handled when caught early, but are expensive if they go undetected. The difference between the two is often just visibility.
Most hotel finance teams are working against systems that weren't built to talk to each other. Data moves slowly, reports surface after the fact, and by the time a variance is visible, the window to act has already narrowed.
Davis needed a system that gave him accurate, real-time visibility into where each department stood at any point in the day, not a reconciliation tool he reviewed after the month closed.
The Challenge:
Accurate Data, When It Matters
Across hotel operations, timing is a financial variable. Labor running over plan, expenses trending toward a vulnerability, a forecast drifting off target: these can be handled when caught early, but are expensive if they go undetected. The difference between the two is often just visibility.
Most hotel finance teams are working against systems that weren't built to talk to each other. Data moves slowly, reports surface after the fact, and by the time a variance is visible, the window to act has already narrowed.
Davis needed a system that gave him accurate, real-time visibility into where each department stood at any point in the day, not a reconciliation tool he reviewed after the month closed.
The Solution:
A Single Source of Truth That Updates Throughout the Day
ProfitSword consolidates data from across the property, including invoicing, labor, sales, and daily income journals, into a single view that refreshes multiple times daily. For Davis, that shift from periodic reporting to continuous visibility changed how he manages performance.
Labor running over plan surfaces before it compounds. Expense vulnerabilities are caught early enough to address. And when ownership asks for an explanation of where the month is heading, Davis already has the answer.
The same visibility that Davis uses at the property level is available to HVMG's corporate team across its full portfolio, giving leadership a consistent, standardized view of performance company-wide.
The Solution:
A Single Source of Truth That Updates Throughout the Day
ProfitSword consolidates data from across the property, including invoicing, labor, sales, and daily income journals, into a single view that refreshes multiple times daily. For Davis, that shift from periodic reporting to continuous visibility changed how he manages performance.
Labor running over plan surfaces before it compounds. Expense vulnerabilities are caught early enough to address. And when ownership asks for an explanation of where the month is heading, Davis already has the answer.
The same visibility that Davis uses at the property level is available to HVMG's corporate team across its full portfolio, giving leadership a consistent, standardized view of performance company-wide.
How HVMG Uses ProfitSword Day-to-Day
ProfitSword runs through daily operations, weekly reporting, and annual planning at the DoubleTree Chattanooga. The team uses it to:
- Track daily income and expenses, with data feeding automatically from the invoicing system
- Monitor forecast pacing against budget and identify variances before month-end
- Track sales performance across tentative, prospect, and definite bookings
- Generate weekly ownership reports directly from platform data
- Build annual budgets using multi-year trend views and line-item departmental detail
That last capability stands out during budget season. Instead of submitting lump-sum department figures, Davis uses ProfitSword's plan tools to itemize fixed costs line by line. Ownership and corporate can review the detail without needing additional context.
Budget season with ProfitSword is really simple. I can look at multiple years at one time to see trends. When you have more accurate data, it makes budget season so much easier.
The Outcome:
Visibility That Protects Margins
For Davis, the value of ProfitSword is the ability to manage proactively rather than explain retroactively. He can see where a department is heading before it gets there. He can tell ownership exactly where the property stands without waiting for a close. And he can do all of that without being physically present at every moment.
HVMG relies on ProfitSword across its full portfolio - from property-level GMs managing daily operations to corporate teams tracking performance at scale. For Davis, it is the system everything flows into and the lens through which he manages the business.
The Outcome:
Visibility That Protects Margins
For Davis, the value of ProfitSword is the ability to manage proactively rather than explain retroactively. He can see where a department is heading before it gets there. He can tell ownership exactly where the property stands without waiting for a close. And he can do all of that without being physically present at every moment.
HVMG relies on ProfitSword across its full portfolio - from property-level GMs managing daily operations to corporate teams tracking performance at scale. For Davis, it is the system everything flows into and the lens through which he manages the business.
See ProfitSword in Action
ProfitSword gives hotel leaders real-time financial visibility across every property. Request a demo and see what your portfolio looks like with a single source of truth.
See ProfitSword in Action
ProfitSword gives hotel leaders real-time financial visibility across every property. Request a demo and see what your portfolio looks like with a single source of truth.
