Hotel Concierge Software

Enhance Guest Experiences and Personalize Every Stay with Intuitive Concierge Software

Equip your front desk agents and concierge team with advanced hotel concierge software designed to exceed guest expectations at scale. Provide fast, personalized guest service that fosters loyalty and ensures each visitor feels valued from check-in to check-out. With streamlined tools for seamless communication and tailored service, your staff can respond to requests instantly, delivering an experience that delights guests and builds lasting satisfaction.

Example of solution details from Hotel Concierge Software
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Example of Guest Services from Hotel Concierge Software

 

Make sure complaints reach the right person and get ahead of bad public reviews.

 

Stay organized and return items faster through lost and found management.

 

View each request from start to finish, and escalate if requests are not completed in a timely manner.

 

Set reminders for the future, making sure details don’t get overlooked between shift changes.

Make sure complaints reach the right person and get ahead of bad public reviews.

Stay organized and return items faster through lost and found management.

View each request from start to finish, and escalate if requests are not completed in a timely manner.

Set reminders for the future, making sure details don’t get overlooked between shift changes.

Example of Guest Services from Hotel Concierge Software

Improve Guest Satisfaction with Actabl's Hotel Concierge Software

Exceed guest expectations and enhance satisfaction with Actabl’s powerful hotel concierge software. Streamline guest requests by instantly routing any concerns or complaints to upper management, ensuring no issue goes unnoticed and every guest feels valued. By equipping your team with robust tools, you can create memorable experiences that guests won’t forget.

Actabl’s concierge software also enables you to build a comprehensive knowledge base for your valued guests; Track preferences, personalize service, and empower your staff to consistently go the extra mile, making each guest journey unique.

With Digital Itineraries, teams create a single, branded itinerary that stays current as guest plans change, allowing you to deliver the highest standard of hospitality with ease and efficiency, without reprinting, resending, or managing multiple versions.

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Custom Itineraries

Easily create professional, branded digital itineraries that guests can access anytime.

With Actabl’s hotel concierge software, teams manage guest activities and reservations in one place, then share a single digital itinerary through a secure link. As updates are made in Alice, the itinerary reflects those changes automatically, so guests always see the most current plan.

Instead of reformatting, reprinting, or redistributing itinerary updates, teams maintain one source of truth throughout the guest’s stay. This reduces follow-up communication, minimizes errors, and helps staff spend less time managing documents and more time delivering great service.

Local Vendor Directory

Local Vendor View in Hotel Concierge Software

Maintain an organized, up-to-date database of trusted local vendors, restaurants, and attractions with ease.

Powered by Google Places, this tool allows your team to quickly access and recommend reliable partners, nearby dining options, and top local experiences, enhancing your guests' stay with seamless recommendations.

With Actabl’s local vendor database, your concierge staff can create a memorable experience by providing personalized insights and recommendations, all sourced from a centralized, trusted list of nearby attractions and services.

OpenTable Integration

OpenTable Integration in Hotel Concierge Software

Easily manage dining reservations through seamless OpenTable integration, allowing your staff to make, confirm, and modify guest dining bookings without leaving Actabl’s user-friendly interface.

Enhance guest satisfaction by offering immediate reservation options and personalized dining experiences, all handled in one streamlined system.

With direct access to restaurant availability and booking confirmation, your team can efficiently cater to guest preferences, elevating the service experience with every reservation.

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Partner Testimonials

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We needed one tool to connect all our departments and a means to access critical operations data among all Coast properties. Alice Housekeeping, as a part of the whole Alice platform solution, gave our team members time savings, improved communication, and accountability.

Danny Dang
Director of Technology, Coast Hotels
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Drive profits with Actabl hotel software

Drive profits with Actabl hotel software

Ready to elevate your hotel’s efficiency? Take control and start improving with Actabl’s hotel software. Request a demo today.