Hotel Effectiveness by Actabl Unveils New Labor Trends, Advanced Scheduling Features for 2024

Optimization of New Scheduling Features and Innovative Integration with Alice and CleanSync Aim to Revolutionize Labor Management and Operational Efficiency in the Hospitality Industry

AUGUST 13, 2024 – Hotel Effectiveness by Actabl, the leading provider of labor management solutions for the hospitality industry, today announced new data revealing trends in labor data for the first half of 2024, along with the introduction of new scheduling features and the integration of Clean Sync with Alice. Poised to revolutionize labor management and operational efficiency for hotels worldwide, these advancements will equip hotels with the tools to keep pace with innovation and exceed evolving guest expectations.

Labor Market Trends

In the first half of 2024, Hotel Effectiveness analyzed data from over 5,000 hotels, identifying several key trends:

• Turnover as a major pain point: While we see that US year-over-year turnover is dropping, in the 90-day view, it’s clear that turnover is still a major concern for the Room Attendant positions, with an average of ~55% of roles turning over within the first 90 days. When viewing the annual performance, the data is not as impactful: PerfectWage is crucial to monitoring these key changes.
• Overtime is making a comeback: Looking at our analysis, full-time employees are searching for more hours than they have in the past. This suggests that more staffing has relieved the strain on full-time staff, allowing them to choose overtime that works with their schedules.

To take in the additional insights, download a customized report for your specific region here.

New Scheduling Features

Hotel Effectiveness continues to innovate with new features designed to streamline scheduling and boost productivity:

• Location-specific View: The Location View feature allows hotels to specify areas within a major property, such as multiple F&B outlets, and link positions directly to those areas. Managers can now view schedules by location, ensuring proper coverage for the right positions when needed. For properties where different managers schedule specific outlets but share employees, shifts will now clearly indicate where each employee is working.
• Department View: This new Department View lets managers see hospitality positions organized by department rather than alphabetically. This enhancement provides quick access to multiple department rosters, making it easier for scheduling managers to focus on headcount for specific departments.
• Day View: Scheduling managers can now drill down to a day-by-day view, highlighting each day broken down by the hour. In Day View, users can sort shifts by position, department, and location. This customization ensures that positions are linked to priority locations, and the schedule is viewed by location, guaranteeing the right coverage for the right position in the appropriate area of the hotel.

Clean Sync Integration with Alice

Our latest integration, Clean Sync, connects Hotel Effectiveness with Alice to enable seamless communication between housekeeping and productivity reporting by room attendant and for the whole housekeeping team. This integration ensures effective operational alignment by automatically syncing cleaning data into Hotel Effectiveness every night. This process enhances accuracy and eliminates the frustration of tracking down missing or incorrect entries.

Key insights available through this integration include:

• Daily, accurate cleans entry by employee in Hotel Effectiveness, providing: Minutes per Room Clean averages, viewable by employee or by day.
• Aggregated insights for a comprehensive view of account-wide operations, such as Minutes per Room Cleaned, Minutes per Room Sold, and Room Cleans %.

These insights can be used for 30, 60, 90, or 365-day performance reviews for team members and leaders on property. They can also be compared to Minutes per Room Clean Labor Plan goals to ensure accountability and target adherence.

Additionally, Room Cleans Forecasting utilizes data from the past eight weeks and year-over-year history to forecast room clean mixes, aiding in the efficient scheduling of room attendants.

"At Hotel Effectiveness, we are proud to enable operational excellence through innovative labor management solutions for hotels," said Taylor Jones, Director of Product Management, Hotel Effectiveness by Actabl. "Our latest research paired with new scheduling features and Clean Sync integration with Alice exemplifies our dedication to driving efficiency, enhancing employee satisfaction, and ultimately improving the guest experience."

For more information about Hotel Effectiveness and our latest updates, please visit https://actabl.com/hotel-effectiveness/

About Hotel Effectiveness by Actabl
Hotel Effectiveness by Actabl is the industry leader in labor management solutions for the hospitality sector. Our comprehensive platform helps hotels optimize staffing, reduce labor costs, and improve operational efficiency, delivering tangible results for thousands of properties worldwide.

About Actabl
Actabl is the leader in hospitality business intelligence, labor management, and hotel operations management software that provides actionable insights to above-property leaders and on-property leaders. Actabl brings together four powerful hospitality tech solutions to maximize profits for hotel operators. Actabl’s integrated solutions include ProfitSword’s business intelligence technology, Hotel Effectiveness’ complete labor optimization, ALICE’s hotel operations management platform, and Transcendent’s advanced asset management and CapEx. With a global team of 300+ employees boasting over 1,000 years of combined hospitality experience, Actabl serves the technology needs of more than 12,000 properties in hospitality markets around the world.