ATLANTA (May 16, 2023) – Actabl, the hospitality software company that enables hotels to drive profit through actionable insights, is pleased to announce the launch of its all-new ShiftSwap feature for Hotel Effectiveness. Designed to improve the ongoing challenge of shift coverage, ShiftSwap allows hotel team members to view each other’s published schedules and offer to swap shifts with another employee. ShiftSwap provides a host of benefits to hotel Scheduling Managers (such as the General Manager, Assistant General Manager or Department Managers) and Hotel team members, including:
- Easy-to-use mobile capabilities
- Automatic updates to employee schedules and the hotel master schedule in Hotel Effectiveness
- Option to require manager approval before a swap or offer of a shift can be finalized
- Insights to potential changes to employee total hours for the week, including overtime risk
- Digital log of any requested swap or offer, along with the outcome
ShiftSwap was developed in response to the ongoing coverage crisis of increased labor demand, limited labor pools, and fluctuating staff availability, making it nearly impossible for managers to maintain proper staffing levels. This feature is part of Hotel Effectiveness’ larger suite of labor management software solutions designed to help hotels optimize costs, leverage contract labor, streamline operations, and improve guest satisfaction.
“ShiftSwap solves fluctuation issues between the availability of hotel team members. It gives autonomy to the associates to manage their schedules and helps take the pressure off their managers,” said Edie Lowe, Vice President of Strategic Accounts at Actabl. “With our first outreaches of this campaign, we’ve seen the food and beverage staff benefiting the most, particularly where hotels have trouble staffing for food and beverage service for onsite restaurants.”
With the introduction of ShiftSwap, employees can now view their shifts and the entire team’s schedule. Based on hotel settings, employees can filter between all departments and positions, just their department or their position(s). Managers save time by having a system in place that is programmed to understand scheduling, wage data, and overall strategy.
“Since beginning our partnering with Actabl, we have proudly used Hotel Effectiveness’ labor management products to tackle today’s challenging labor conditions,” shared Adam Dwelley, Food & Beverage Manager at The Ben West Palm. “The latest feature, ShiftSwap, goes above the other scheduling options out there. Built into an easy-to-use app, it negates the “mad dash” to pick up shifts that may cause shift swap deals to fall through. All in all it’s a great feature that contributes to the success of our managers, associates and hotel.”
Actabl is the newly–launched software company exclusively focused on meeting the evolving needs of leading hospitality businesses. Actabl brings together four powerful hospitality tech solutions to maximize profits for hotel operators. Actabl’s integrated solutions include ProfitSword’s AI-powered business intelligence technology, Hotel Effectiveness’ complete labor optimization, ALICE’s hotel operations management platform, and Transcendent’s advanced enterprise asset management and capital planning software. With a global team of 250+ employees boasting over 1,000 years of combined hospitality experience, Actabl serves the technology needs of more than 10,000 properties in hospitality markets around the world.